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Change to strange : create a great organization by building a strange workforce

Author: Daniel M Cable
Publisher: Upper Saddle River, N.J. : Wharton School Pub. : Pearson Education, 2007.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

To achieve sustained competitive advantage, business owners must create and deliver something thats valuable, rare, and hard to imitate, but that cant be accomplished with a run-of-the-mill  Read more...

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Daniel M Cable
ISBN: 9780131572225 0131572229 8131738442 9788131738443
OCLC Number: 137284106
Notes: Includes index.
Description: 1 online resource.
Contents: Preface xix Chapter 1: Be Strange. Be Very Strange. 1Chapter 2: Shine a Flashlight into the Black Box That Exists Between Your Workforce and Beating Your Competition 17Chapter 3: Organizational Outcomes: How Do I Know I Am Winning in the Way I Want to Win? 31Chapter 4: Performance Drivers: What Must Customers Notice About Us So That We Win? 53Chapter 5: Strange Workforce Deliverables: What the Workforce Does to Make Customers Notice and Love Us 71Chapter 6: Job-Specific Strangeness: Different Deliverables from Different Jobs 89Chapter 7: Strange Workforce Architecture: What Systems Will Produce the Deliverables I Need From My Workforce? 107Chapter 8: Strange Workforce Architecture: Breaking Out From the Pack 125Chapter 9: Strange Workforce Architecture: Taking the Next Step 143Chapter 10: The Magic of Metrics: Creating and Implementing Measurement Systems 155 Conclusion 173Index 175
Responsibility: Daniel M. Cable.

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