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Changing employee behavior : a practical guide for managers

Author: Nik Kinley; Shlomo Ben-Hur
Publisher: New York : Palgrave Macmillan, 2015
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
An accessible and comprehensive toolkit for change that managers can use to drive and improve the performance of their staff
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Document Type: Book
All Authors / Contributors: Nik Kinley; Shlomo Ben-Hur
ISBN: 9781137449542 1137449543
OCLC Number: 946968562
Description: xiii, 240 p. : illustrations ; 23 cm
Contents: 1. How to Help Change Happen --
2. Four Ways to Think About Change --
3. Intrinsic Motivation: The Science of Commitment --
4. Extrinsic Motivation: Using Rewards and Punishment --
5. Ability --
6. Psychological Capital: Believing you can Succeed --
7. Psychological Capital: Will Power and Resilience --
8. How to Build, Break and Change Habits --
9. Gamification --
10. Nudging --
11. Becoming an Architect of Change --
Appendix 1: Key Questions to Ask Yourself --
Appendix 2: MAPS Profiler Tool --
Appendix 3: MAPS Profiler Graph

Abstract:

An accessible and comprehensive toolkit for change that managers can use to drive and improve the performance of their staff

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