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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/1019846359 Title: Choice matters : how healthcare consumers make decisions (and why clinicians and managers should care) Author: Gordon T Moore; John A Quelch; Emily C Boudreau Publisher: New York, NY : Oxford University Press, [2018] ISBN/ISSN: 9780190886134 0190886137 OCLC:1019846359

  
  

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Choice matters : how healthcare consumers make decisions (and why clinicians and managers should care)

Author:	Gordon T Moore; John A Quelch; Emily C Boudreau
Publisher:	New York, NY : Oxford University Press, [2018]
Edition/Format:	Print book : EnglishView all editions and formats
Summary:	"Choice Matters is the healthcare sector's guide to understanding and delivering the brand of consumer-centered care that is an imperative for the Zocdoc age. Drawing on the authors' diverse backgrounds in medicine, business, and public policy, this practically-oriented resource offers an on-the-ground introduction for clinicians and managers to better understand the differences between healthcare and other consumer-driven markets, what factors are most important for consumers in seeking care providers, how consumers make decisions about healthcare, the system-wide effects of increased consumer choice in healthcare, [and] the important distinction between patients and consumers"--  Read more...
Rating:	(not yet rated) 0 with reviews - Be the first.
Subjects	Medical care -- Decision making. Consumer behavior. Consumer-driven health care. View all subjects
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