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Communication and social work

Author: Joyce Lishman
Publisher: Basingstoke : Palgrave Macmillan, 2009.
Series: Practical social work
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:

Written in an appealing narrative style that cannot fail to draw the reader in, Communication in Social Work is an engaging and comprehensive book suitable both for social work and social care  Read more...

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Document Type: Book
All Authors / Contributors: Joyce Lishman
ISBN: 9781403916204 1403916209
OCLC Number: 458761722
Notes: Éd. précéd.: publiée comme Communication in social work. Basingstoke: Macmillan, 1994.
Description: xiii, 226 p. ; 22 cm.
Contents: Introduction.- Helpful and Effective Communication: The View of Users of Services.- Types of Communication: Symbolic, Non-verbal and Verbal.- Types of Communication: Written and Information Technology.- Building and Maintaining Relationships.- Attending and Listening.- Sharing Information.- Shared Purpose and Assessment.- Intervention: Non-verbal and Verbal Techniques for Enhancing Behavioural and Attitudinal Change.- Intervention: Written Techniques for Changing Attitudes and Behaviours.- Conclusion.
Series Title: Practical social work
Responsibility: Joyce Lishman.

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Review of first edition: 'This book provides a useful summary of symbolic, non-verbal, verbal, and written communication, to understand interactions between people and to build and maintain effective Read more...

 
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