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Competence in interpersonal conflict

Author: William R Cupach; Daniel J Canary; Brian H Spitzberg
Publisher: Long Grove, IL : Waveland Press, ©2010.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:
This second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. The authors offer constructive guidelines that provide a basis with future conflicts in five unique settings; intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept  Read more...
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Document Type: Book
All Authors / Contributors: William R Cupach; Daniel J Canary; Brian H Spitzberg
ISBN: 1577666496 9781577666493
OCLC Number: 465219185
Description: xii, 347 pages : illustrations ; 23 cm
Contents: The importance of conflict in interpersonal relationships --
A competence-based approach to interpersonal conflict --
Conflict messages --
Background influences on interpersonal conflict --
Proximal influences: spontaneous reactions to conflict --
Conflict outcomes --
Intercultural conflict competence / Stella Ting-Toomey --
Competence in organizational conflicts / Wendy H. Papa, Michael J. Papa, and Rick A. Buerkel --
Family conflict? Tamara D. Afifi, Desiree Aldeis, and Andrea Joseph --
Intimate violence / Brian H. Spitzberg --
Mediating conflict / Claudia L. Hale and Amy Thieme --
Looking forward to future conflicts.
Responsibility: William R. Cupach, Daniel J. Canary, Brian H. Spitzberg.

Abstract:

This second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. The authors offer constructive guidelines that provide a basis with future conflicts in five unique settings; intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical.--[book cover].

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