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Configuring and extending Dynamics 365 customer engagement

Author: Nicolae Tarla
Publisher: [Place of publication not identified] : Packt Publishing, 2018.
Edition/Format:   eVideo : Clipart/images/graphics : English
Summary:
"Dynamics 365 is currently the result of Microsoft merging its traditional CRM platform with its ERP one. The platform is not only capable of typical salesforce automation and ERP functionality, but can also be extended to serve various other purposes. This course focuses on the various deployment models, as well as the overall platform structure. Microsoft Dynamics 365 is currently the result of Microsoft merging  Read more...
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Details

Material Type: Clipart/images/graphics, Internet resource, Videorecording
Document Type: Internet Resource, Computer File, Visual material
All Authors / Contributors: Nicolae Tarla
OCLC Number: 1084292738
Notes: Title from resource description page (Safari, viewed February 4, 2019).
Performer(s): Presenter, Nicolae Tarla.
Description: 1 online resource (1 streaming video file (1 hr., 40 min., 45 sec.)) : digital, sound, color
Responsibility: Nicolae Tarla.

Abstract:

"Dynamics 365 is currently the result of Microsoft merging its traditional CRM platform with its ERP one. The platform is not only capable of typical salesforce automation and ERP functionality, but can also be extended to serve various other purposes. This course focuses on the various deployment models, as well as the overall platform structure. Microsoft Dynamics 365 is currently the result of Microsoft merging its traditional CRM platform with its ERP one. While the Dynamics CRM platform was already one of the leaders in the market, this new ability to unify traditional CRM with ERP functionality with reduced effort may well be the differentiating factor going forward. The platform is not only capable of typical salesforce automation and ERP functionality, but can also be extended to serve various other purposes. This flexibility, along with the various deployment options available, makes it a very enticing proposition for businesses of any size. This course focuses on the various deployment models, as well as the overall platform structure. This information will build a knowledge base to help new users understand how this platform can be leveraged to create enterprise solutions."--Resource description page.

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Linked Data


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