Conflict between persons : the origins of leadership (Book, 2014) [WorldCat.org]
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Conflict between persons : the origins of leadership

Author: Ronald C Arnett; Leeanne M Bell McManus; Amanda G McKendree
Publisher: Dubuque, IA : Kendall Hunt Publishing Company, [2014] ©2014
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
This work emphasizes creative and constructive reactions to conflict responsiveness with three basic coordinates: (1) learn before, during, and after conflict, (2) understand what matters to you and others, and (3) acknowledge that conflict engagement involves alertness to, and understanding of, what matters in the interplay of self and others and the immediate and larger communicative environment.
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Details

Document Type: Book
All Authors / Contributors: Ronald C Arnett; Leeanne M Bell McManus; Amanda G McKendree
ISBN: 075759820X 9780757598203
OCLC Number: 863684409
Description: x, 331 pages : illustrations ; 24 cm
Contents: Conflict in an age of ethical dispute --
Framing communication: conflict and leadership --
Human sentiment: from argument to conflict --
Conflict origins: understanding what matters --
Conflict, welcome, and difference --
Relational perception in conflict --
Emotion and conflict --
Dialogue and internal conflict --
Attending to opinions in conflict --
Conflict styles: the dangers of unthinking familiarity --
Conflict routine: anachronistic responses --
Thresholds of sensitivity in conflict --
Destructive conflict: do not do this to me and us --
A conflict odyssey: story-centered leadership.
Responsibility: Ronald C. Arnett, Leeanne M. Bell McManus, Amanda G. McKendree.

Abstract:

This work emphasizes creative and constructive reactions to conflict responsiveness with three basic coordinates: (1) learn before, during, and after conflict, (2) understand what matters to you and others, and (3) acknowledge that conflict engagement involves alertness to, and understanding of, what matters in the interplay of self and others and the immediate and larger communicative environment.

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