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Conflict, Culture and Communication

Author: Stefanie Stadler
Publisher: Milton : Routledge, 2019.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Conflict, Culture and Communication provides a coherent, research-informed overview of conflict and intercultural communication. Aimed at encouraging and enabling conflict prevention, this book contributes to a better understanding of the factors that create, foster and exacerbate conflict in intercultural interaction and discusses how conflict can be handled, managed and resolved once it has manifested.  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Stadler, Stefanie.
Conflict, Culture and Communication.
Milton : Routledge, ©2019
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Stefanie Stadler
ISBN: 9780429828959 0429828950 9780429448850 0429448856 9780429828942 0429828942 9780429828935 0429828934
OCLC Number: 1112425960
Notes: Index
Description: 1 online resource (187 pages)
Contents: Cover; Half Title; Title Page; Copyright Page; Table of Contents; Introduction; 1. Communication across cultural contexts; 1.1 Demographics, context and conflict; 1.2 Implications for conversational conflict; 1.3 Implications for effective communication; 1.4 Summary; References; 2. Conflict orientation; 2.1 Conflict: micro and macro level; 2.2 Conflict: definition and terminology; 2.3 Preference structure; 2.4 Orientations and their impact; 2.5 Summary; References; 3. Conversational style; 3.1 Stylistic preferences and their impact on conflict; 3.2 Summary; References; 4. Conflict markers 4.1 Conflict markers as early warning signs4.2 Diversity of markers and cultural preferences; 4.3 Idiosyncratic marking styles; 4.4 Cultural inclinations for conflict markers; 4.5 Summary; References; 5. Multimodality and conflict; 5.1 Cultural differences and their role in the escalation of conflict; 5.2 Intentional conflict incitement; 5.3 Unintentionality and bias; 5.4 multimodal communication practices as conflict triggers; 5.5 Multimodal cues: cause versus effect; 5.6 Summary; References; 6. Interpersonal relationships and network structures; 6.1 Relationship formation 6.2 Social networks6.3 Obligations and reciprocity; 6.4 Summary; References; 7. Relational conflict; 7.1 Relational stability; 7.2 Conflict and social networks; 7.3 Summary; References; 8. Conflict negotiation; 8.1 Cultural conflict approaches; 8.2 Negotiation strategies; 8.3 Unresolved lingering conflict; 8.4 Benefits of resolving conflict; 8.5 Summary; References; 9. Conflict mediation; 9.1 Contract-based versus relationship-based working practices; 9.2 Conflict facilitation, intermediaries and mediation; 9.3 Regulation and legislation; 9.4 New light on old ways; 9.5 Summary; References

Abstract:

Conflict, Culture and Communication provides a coherent, research-informed overview of conflict and intercultural communication. Aimed at encouraging and enabling conflict prevention, this book contributes to a better understanding of the factors that create, foster and exacerbate conflict in intercultural interaction and discusses how conflict can be handled, managed and resolved once it has manifested. Furthermore, this book: Critically assesses the repercussions of prevalent conflict management approaches, providing insights into best practices and sustainable conflict resolution outcomes. Combines insights from multiple disciplines and cultures, includingAsia, Europe, Oceania, and North and South America, in order to arrive at a holistic and balanced understanding of the complexities inherent in negotiating conflict across cultural contexts. Avoids cultural stereotyping by discussing both between-culture variation and within-culture variation. Conflict, Culture and Communication is essential reading for students and researchers of applied linguistics, communication studies and international business, as well as anyone interested in learning more about this growing area.

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