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Connecting across cultures : the helper's toolkit

Author: Pamela A Hays
Publisher: Thousand Oaks, Calif. : SAGE Publications, ©2013.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Chock-full of fun exercises, surprising tips, and real-world case examples, this book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Since cross-cultural relationships add a level of difficulty to all the usual relationship challenges, this book will be applicable for almost  Read more...
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Pamela A Hays
ISBN: 1452217912 9781452217918 9781452274096 1452274096 9781452275536 145227553X
OCLC Number: 874337669
Description: ix, 124 Seiten
Contents: Introduction1. Diversity Is Unavoidable, and That's a Good Thing2. The Starting Place: Knowing Who You Are3. Creating a New Awareness: What You Didn't Learn in School4. The Invisible Boundary: How Privilege Affects Your Work and Life5. But Everyone I Know Agrees with Me: The Influence of Family and Friends6. That's Not What I Mean: Effective, Respectful Communication7. Say What? Why Words Matter8. Making the Connection: The Four Relationship Vitals9. Keeping the Connection, Even When the Signal Is Faulty10. When the Golden Rule Isn't Working: Respectful Conflict ResolutionConclusion
Responsibility: Pamela A Hays.

Abstract:

Provides both students and professionals in health care and social service with the skills to develop respectful, smooth relationships with their clients and with the community at large. This book  Read more...

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