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Conversations at work : promoting a culture of conversation in the changing workplace

Author: Tim Baker, (Management consultant); Aubrey Warren
Publisher: Basingstoke, Hampshire : Palgrave Macmillan, 2015.
Series: Palgrave pocket consultants.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem  Read more...

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Document Type: Book
All Authors / Contributors: Tim Baker, (Management consultant); Aubrey Warren
ISBN: 9781137534163 1137534168
OCLC Number: 925300853
Description: 1 volume ; 20 cm.
Contents: 1. Organizations Are Conversations PART I: DEVELOPING A CULTURE FOR CONVERSATIONS 2. The Them And Us Employment Relationship: A Culture Of Discouraging Conversations 3. A New Employment Relationship: A Culture Of Encouraging Conversations 4. The Nine Common Barriers To Communication PART II: TYPES OF WORKPLACE CONVERSATIONS 5. Development Conversations: The Five Conversations Framework 6. Development Conversations: Five More Conversations 7. Conversations For Building Relationships 8. Conversations For Making And Reviewing Decisions PART III: THE SKILLS OF CONVERSATIONS 9. The 'Face' Of Communication 10. Active Listening Can Make Other People Better Communicators Too 11. Using Your Eyes (Part 1): Three Perceptual Positions 12. Using Your Eyes (Part 2): Watching And Being Watched 13. The Art Of Inquiry In Conversations 14. Creating And Maintaining Safe, Open Feedback Channels
Series Title: Palgrave pocket consultants.
Responsibility: Tim Baker, Aubrey Warren.

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"Don't wait until the dreaded performance review to deliver or receive the good and the bad read Conversations at Work to embed freer communication on the job, every day, and reap the benefits of a Read more...

 
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