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Cops, teachers, counselors : stories from the front lines of public service

Author: Steven Maynard-Moody; Michael C Musheno
Publisher: Ann Arbor : University of Michigan Press, 2006, ©2003.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Steven Maynard-Moody; Michael C Musheno
ISBN: 0472098322 9780472098323 0472068326 9780472068326
OCLC Number: 976466369
Description: xiv, 221 pages ; 24 cm
Contents: pt. 1: Two narratives of street-level work --
Dealing with faces --
State agents, citizen agents --
Story worlds, narratives, and research --
Physical and emotional spaces --
pt. 2: Enacting identities in the workplace and on the streets --
Workers unite: occupational identities and peer relations --
Organizational and social divisions among street-level workers --
Putting a fix on people: identity, conduct, and street-level work --
pt. 3: Normative decision making: moralities over legalities --
Who are the worthy? --
Responding to the worthy --
Street-level workers knows best --
Getting the bad guys --
Streetwise workers and the power of storytelling.
Responsibility: Steven Maynard-Moody and Michael Musheno.

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