Creating the customer-driven academic library (eBook, 2009) []
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Creating the customer-driven academic library

Author: Jeannette A Woodward
Publisher: Chicago : American Library Association, 2009.
Edition/Format:   eBook : Document : EnglishView all editions and formats
In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer's point of view in focus at all times to help you to integrate technology to meet today's student and faculty needs.

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Woodward, Jeannette A.
Creating the customer-driven academic library.
Chicago : American Library Association, 2009
(DLC) 2008022360
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jeannette A Woodward
ISBN: 9781441619136 1441619135 9780838909768 0838909760 9780838990445 0838990444
OCLC Number: 435526589
Description: 1 online resource (xi, 194 pages)
Contents: Reinventing the academic library --
Making it happen : leadership and the professional staff --
Public service staffing : past, present, and future --
A great place to be : creating a livable library --
Transforming spaces on tight budgets --
Making the transition to a twenty-first-century library --
Innovation at the forefront : the information commons, embedded librarians, and the library of the future --
Sharing our vision : marketing the academic library --
Customer service : making it all come together --
Evaluating our progress.
Responsibility: Jeannette Woodward.
More information:


Academic libraries are going through what may be the most difficult period in their history. With more and more scholarly content available online and accessible almost anywhere, where does the  Read more...


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