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Crisis in Higher Education.

Author: Mark A Vonderembse
Publisher: London : Taylor and Francis, 2017.
Series: Resource Management
Edition/Format:   eBook : Document : English
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Mark A Vonderembse
ISBN: 1315393530 9781315393537
OCLC Number: 1007841709
Description: 1 online resource (392 pages) : illustrations.
Contents: TOCChapter 1: The Higher Education ConundrumCope with two important demand-supply relations: Students to universities and universities to companies that hire graduatesAddress the needs of multiple customersFace accreditation by independent agencies that attempt to ensure high standardsHave a tri-partite mission of research, teaching, and service Amass and manage key resourcesAllocate resources among administration, faculty, and facilitiesChapter 2: Identifying the Underlying Problems Costs are too high - rising much faster than the rate of inflationQuality while good can be improved Access is limited by high costs and poor preparation Low graduation rates Imbalance between supply of graduates and demand from companies in some programsChapter 3: Understanding the Root CausesReductions in state government support for public universities Increases in the percent of university budgets spent on administrationExpanding student expectations increase costsGeneral fund budgets are sometimes used to subsidize ancillary services such as sports.Funding finesse: The use of student fees as surrogates for tuition increasesUnclear understanding of who is the customer.Learning mechanism are largely unchanged for hundreds of yearsUniversities have no or limited responsibility to ensure that programs they offer lead to jobsStandards are more and more difficult to maintainChapter 4: A Customer-Focused, Resource Management Resolution Understanding the customer: The demand-sideUnderstanding the resources: The supply-sideChapter 5: Focusing on the Ultimate Customer Chapter 6: Becoming Student-Centered Chapter 7: Determining Government's Role in Higher EducationChapter 8: Redesigning Curriculum and PedagogyChapter 9: Reshaping the Faculty Structure and Role Chapter 10: Creating High Technology Teaching MaterialsChapter 11: Reforming Administration and Management Chapter 12: Revamping Relationships among High Schools, Community and Technical Colleges, and UniversitiesChapter 13: Framing and Implementing a Practical SolutionWhy and how is higher education different?The need for an integrated and comprehensive solutionImplementing a customer-focused resource management solution
Series Title: Resource Management

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