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Crisis management in a complex world

Author: Dawn R Gilpin; Priscilla J Murphy
Publisher: New York : Oxford University Press, 2008.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This book pairs real-world examples from across the globe with theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. Gilpin and Murphy propose a new, complexity-based approach to organizational learning that can allow organizations to adapt quickly to new circumstances.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Gilpin, Dawn R.
Crisis management in a complex world.
New York : Oxford University Press, 2008
(DLC) 2007040014
(OCoLC)173683637
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Dawn R Gilpin; Priscilla J Murphy
ISBN: 9780199716487 019971648X 9781435656826 1435656822 1281374814 9781281374813
OCLC Number: 236159959
Description: 1 online resource (viii, 210 pages) : illustrations
Contents: Introduction : a paradigm shift in crisis management --
Case history : the spinach contamination crisis --
Crisis communication : the evolution of a field --
Theories of complexity --
Predictability and control in complex systems --
Case history : knowledge, uncertainty, and expertise--NASA --
The complexity of information and assimilation : knowledge and ignorance --
The complexity of understanding : constructive and deviant learning --
Sorting out the complex world : sensemaking and decision making --
Case history : nonlinear diffusion--China and food contamination --
Complexity, crisis and the expert organization : reconfiguring the dominant paradigm --
Expecting the unexpected : challenging precrisis assumptions --
Adapting to a complex world : challenging assumptions during a crisis --
Complex recovery : challenging assumptions after a crisis --
Conclusion : reframing crisis management in a complex world.
Responsibility: Dawn R. Gilpin and Priscilla J. Murphy.

Abstract:

This book pairs real-world examples from across the globe with theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. Gilpin and Murphy propose a new, complexity-based approach to organizational learning that can allow organizations to adapt quickly to new circumstances.

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Since the early 1980s, academics and scholars have devoted endless hours and pages to discussing crises These voices split roughly into two camps. One believes that careful planning, vigilance, and Read more...

 
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