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CRM (customer relationship management) for the common man : the essential guide to designing and planning a successful CRM strategy for your business

Author: Russ Lombardo
Publisher: Las Vegas, NV : PEAK Sales Consulting, ©2003.
Edition/Format:   Print book : English : 1st ed
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Russ Lombardo
ISBN: 0972826300 9780972826303
OCLC Number: 52958898
Notes: Includes index.
Description: vi, 162 pages : illustrations ; 22 cm
Other Titles: CRM for the common man
Responsibility: Russ Lombardo.
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