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Customer information driven after sales service management : lessons from spare parts logistics

Author: Muhammad Naiman Jalil
Publisher: Rotterdam : Erasmus Research Institute of Management (ERIM), Erasmus University Rotterdam, 2011.
Dissertation: Proefschrift Erasmus Universiteit Rotterdam.
Series: ERIM Ph.D. series research in management, 222.
Edition/Format:   Thesis/dissertation : Thesis/dissertation : English
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Genre/Form: Proefschriften (vorm)
Additional Physical Format: Customer information driven after sales service management
(NL-LeOCL)331338432
Material Type: Thesis/dissertation
Document Type: Book
All Authors / Contributors: Muhammad Naiman Jalil
ISBN: 9789058922649 9058922642
OCLC Number: 702370940
Description: v, 214 p. : ill. ; 24 cm.
Series Title: ERIM Ph.D. series research in management, 222.
Responsibility: Muhammad Naiman Jalil.

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