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Customer service central

Author: Darrell HammondChristopher ClaroCraig T KellyBureau of Business Practice.Kantola Productions.All authors
Publisher: Waterford, CT : Bureau of Business Practice ; Mill Valley, CA : Distributed by Kantola Productions, ©1995.
Edition/Format:   DVD video : EnglishView all editions and formats
Summary:
"Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra"--Container.
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Details

Genre/Form: Nonfiction films
Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Darrell Hammond; Christopher Claro; Craig T Kelly; Bureau of Business Practice.; Kantola Productions.; Comedy Central (Firm)
OCLC Number: 61325953
Notes: Title from title screen.
Credits: Executive producer, Esther Ready ; director of photography, Peter Fernberger.
Performer(s): Featuring Darrell Hammond.
Description: 1 videodisc (17 min.) : sound, color ; 4 3/4 in.
Details: DVD.
Other Titles: Comedy Central presents the essentials of great service
Essentials of great service
Responsibility: produced by Bureau of Business Practice ; produced and directed by Christopher Claro ; written by Craig T. Kelly.

Abstract:

"Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra"--Container.

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Linked Data


Primary Entity

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   library:oclcnum "61325953" ;
   library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/495793779#Place/mill_valley_ca> ; # Mill Valley, CA
   library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/495793779#Place/waterford_ct> ; # Waterford, CT
   library:placeOfPublication <http://id.loc.gov/vocabulary/countries/ctu> ;
   schema:about <http://id.worldcat.org/fast/885533> ; # Customer relations
   schema:about <http://id.worldcat.org/fast/885545> ; # Customer services
   schema:about <http://dewey.info/class/658.812/> ;
   schema:alternateName "Essentials of great service" ;
   schema:alternateName "Comedy Central presents the essentials of great service" ;
   schema:contributor <http://viaf.org/viaf/34786479> ; # Darrell Hammond
   schema:contributor <http://viaf.org/viaf/53780501> ; # Craig T. Kelly
   schema:contributor <http://viaf.org/viaf/126958379> ; # Kantola Productions.
   schema:contributor <http://viaf.org/viaf/134865220> ; # Bureau of Business Practice.
   schema:contributor <http://viaf.org/viaf/34062207> ; # Christopher Claro
   schema:contributor <http://viaf.org/viaf/151440628> ; # Comedy Central (Firm)
   schema:copyrightYear "1995" ;
   schema:datePublished "1995" ;
   schema:description ""Saturday Night Live comedian Darrell Hammond walks us through a deli to witness customer service in action. The camera follows employees as they repeatedly display the two behaviors that create great customer service: anticipation of needs, and doing a little something extra"--Container."@en ;
   schema:exampleOfWork <http://worldcat.org/entity/work/id/495793779> ;
   schema:genre "Nonfiction films"@en ;
   schema:inLanguage "en" ;
   schema:name "Customer service central"@en ;
   schema:productID "61325953" ;
   schema:publication <http://www.worldcat.org/title/-/oclc/61325953#PublicationEvent/waterford_ct_bureau_of_business_practice_mill_valley_ca_distributed_by_kantola_productions_1995> ;
   schema:publisher <http://experiment.worldcat.org/entity/work/data/495793779#Agent/distributed_by_kantola_productions> ; # Distributed by Kantola Productions
   schema:publisher <http://experiment.worldcat.org/entity/work/data/495793779#Agent/bureau_of_business_practice> ; # Bureau of Business Practice
   wdrs:describedby <http://www.worldcat.org/title/-/oclc/61325953> ;
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<http://id.worldcat.org/fast/885533> # Customer relations
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<http://id.worldcat.org/fast/885545> # Customer services
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<http://viaf.org/viaf/126958379> # Kantola Productions.
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<http://viaf.org/viaf/134865220> # Bureau of Business Practice.
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<http://viaf.org/viaf/151440628> # Comedy Central (Firm)
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<http://viaf.org/viaf/34062207> # Christopher Claro
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<http://viaf.org/viaf/34786479> # Darrell Hammond
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   schema:familyName "Hammond" ;
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   schema:name "Darrell Hammond" ;
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<http://viaf.org/viaf/53780501> # Craig T. Kelly
    a schema:Person ;
   schema:birthDate "1966" ;
   schema:familyName "Kelly" ;
   schema:givenName "Craig T." ;
   schema:name "Craig T. Kelly" ;
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