Dealing with people you can't stand : how to bring out the best in people at their worst (Book, 2002) [WorldCat.org]
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Dealing with people you can't stand : how to bring out the best in people at their worst

Author: Rick Brinkman; Rick Kirschner
Publisher: New York : McGraw-Hill, 2002, ©1994.
Edition/Format:   Print book : English : Rev. and updated edView all editions and formats
Summary:

Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how  Read more...

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Document Type: Book
All Authors / Contributors: Rick Brinkman; Rick Kirschner
ISBN: 0071379444 9780071379441 0070078394 9780070078390 0070078386 9780070078383
OCLC Number: 797186061
Description: xix, 226 pages : illustrations ; 23 cm
Contents:
Responsibility: Rick Brinkman, Rick Kirschner.

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