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Delivering resilient health care

Author: Erik Hollnagel; Jeffrey Braithwaite; Robert L Wears
Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2019.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Erik Hollnagel; Jeffrey Braithwaite; Robert L Wears
ISBN: 9781138602243 1138602248 9781138602250 1138602256
OCLC Number: 1033770900
Description: viii, 239 pages : illustrations ; 24 cm
Contents: Coming of age --
The need of a guide to deliver resilient health care --
Procuring evidence for resilient health care --
Resilience engineering for quality improvement : case study in a unit for the care of older people --
Using workarounds to examine characteristics of resilience in action --
Simulation as a tool to study systems and enhance resilience --
Exploring resilience strategies in anaesthetists' work : a case study using interviews and the resilience markers framework (RMF) --
Promoting resilience in the maternity services --
Team resilience : implementing resilient healthcare at Middlemore ICU --
Understanding normal work to improve quality of care and patient safety in a spine center --
Engineering resilience in an urban emergency department --
Patterns of adaptive behaviour and adjustments in performance in response to authoritative safety pressure regarding the handling of KCl concentrate solutions --
A case study of resilience in inpatient diabetes care --
Where process improvement meets resilience : a study of the preparation and administration of drugs in a surgical inpatient unit --
The safety-II case : reconciling the gap between WAI and WAD through structured dialogue and reasoning about safety --
When disaster strikes : sustained resilience performance in an acute clinical setting --
Making it happen : from research to practice.
Responsibility: edited by Erik Hollnagel, Jeffrey Braithwaite and Robert L. Wears.

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`The change of perspective from Safety I to Safety II is a major breakthrough in thinking about patient safety. Putting the relation between "work-as-imagined" and "work-as-done" center stage, this Read more...

 
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