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The design of everyday things

Author: Donald A Norman
Publisher: New York : Doubleday, 1990, ©1988.
Edition/Format:   Print book : English : 1st Doubleday/Currency edView all editions and formats
Summary:
Even the smartest among us can feel inept as we fail to figure our which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions,  Read more...
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Details

Document Type: Book
All Authors / Contributors: Donald A Norman
ISBN: 0385267746 9780385267748
OCLC Number: 20755210
Notes: Reprint. Originally published: The psychology of everyday things. New York : Basic Books, ©1988.
Description: xv, 257 pages : illustrations ; 21 cm
Contents: The Psychopathology of Everyday Things --
The Psychology of Everyday Actions --
Knowledge in the Head and in the World --
Knowing What to Do --
To Err Is Human --
The Design Challenge --
User-Centered Design.
Other Titles: Psychology of everyday things
Responsibility: Donald A. Norman.
More information:

Abstract:

Even the smartest among us can feel inept as we fail to figure our which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The book presents examples aplenty, among them, the VCR, computer, and office telephone, all models of how not to design for people. But good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. But the designer must care. The author is a world-famous psychologist and pioneer in the application of cognitive science. His aim is to raise the consciousness of both consumers and designers to the delights of products that are easy to use and understand.

Table of Contents:

by garyperlman (WorldCat user on 2005-11-23)

1 The Psychopathology of Everyday Things 2 The Psychology of Everyday Actions 3 Knowledge in the Head and in the World 4 Knowing What to Do 5 To Err Is Human 6 The Design Challenge 7 User-Centered Design Notes Suggested Readings

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