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The desk and beyond : next generation reference services

Author: Sarah K Steiner; M Leslie Madden
Publisher: Chicago : Association of College and Research Libraries, 2008.
Edition/Format:   Print book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Desk and beyond.
Chicago : Association of College and Research Libraries, 2008
(OCoLC)676867946
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Sarah K Steiner; M Leslie Madden
ISBN: 9780838909645 0838909647
OCLC Number: 191865684
Description: ix, 160 pages : illustrations ; 23 cm
Contents: What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt --
Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski --
Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander --
Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh --
Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas --
The IM cometh : the future of chat reference / Stephen Francoeur --
Friending our users : social networking and reference services / Cliff Landis --
Preemptive reference : coming out from behind the desk / Brian S. Mathews --
Wikis and collaborative reference services / John Russell --
Get in the game : adapting library services to the needs of gamers / Chad Boeninger --
From desk to Web : creating safety nets in the online library / Jerilyn Veldof --
Be you, be unique : how to create competitive reference services by being strategically different / Jill S. Stover --
Expanding patron services : effectively managing, training, and implementing new reference services / Jennifer Ander and Connie Strittmatter.
Responsibility: edited by Sarah K. Steiner and M. Leslie Madden.
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Primary Entity<\/h3>\n
<http:\/\/www.worldcat.org\/oclc\/191865684<\/a>> # The desk and beyond : next generation reference services<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Book<\/a>, schema:CreativeWork<\/a> ;\u00A0\u00A0\u00A0\nlibrary:oclcnum<\/a> \"191865684<\/span>\" ;\u00A0\u00A0\u00A0\nlibrary:placeOfPublication<\/a> <http:\/\/dbpedia.org\/resource\/Chicago<\/a>> ; # Chicago<\/span>\n\u00A0\u00A0\u00A0\nlibrary:placeOfPublication<\/a> <http:\/\/id.loc.gov\/vocabulary\/countries\/ilu<\/a>> ;\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_automation_united_states<\/a>> ; # Library Automation--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/internet_in_library_reference_services_united_states<\/a>> ; # Internet in library reference services--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_information_desks<\/a>> ; # Library information desks<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/librarians_united_states<\/a>> ; # Librarians--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/academic_libraries_reference_services_united_states<\/a>> ; # Academic libraries--Reference services--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/referensarbete_forenta_staterna<\/a>> ; # Referensarbete--F\u00F6renta staterna<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/virtueller_auskunftsdienst<\/a>> ; # Virtueller Auskunftsdienst<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/reference_services_libraries_forecasting<\/a>> ; # Reference services (Libraries)--Forecasting<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/internet_in_library_reference_services<\/a>> ; # Internet in library reference services<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/id.loc.gov\/authorities\/classification\/Z675<\/a>> ;\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/academic_libraries_reference_services<\/a>> ; # Academic libraries--Reference services<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_services_united_states<\/a>> ; # Library Services--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Place\/usa<\/a>> ; # USA.<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/dewey.info\/class\/025.52\/e22\/<\/a>> ;\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_information_desks_united_states<\/a>> ; # Library information desks--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/wissenschaftliche_bibliothek<\/a>> ; # Wissenschaftliche Bibliothek<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/reference_librarians_effect_of_technological_innovations_on<\/a>> ; # Reference librarians--Effect of technological innovations on<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/information_services_united_states<\/a>> ; # Information Services--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/electronic_reference_services_libraries<\/a>> ; # Electronic reference services (Libraries)<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/electronic_reference_services_libraries_united_states<\/a>> ; # Electronic reference services (Libraries)--United States<\/span>\n\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Place\/united_states<\/a>> ; # United States.<\/span>\n\u00A0\u00A0\u00A0\nschema:bookFormat<\/a> bgn:PrintBook<\/a> ;\u00A0\u00A0\u00A0\nschema:contributor<\/a> <http:\/\/viaf.org\/viaf\/278769309<\/a>> ; # Sarah K. Steiner<\/span>\n\u00A0\u00A0\u00A0\nschema:contributor<\/a> <http:\/\/viaf.org\/viaf\/36383571<\/a>> ; # M Leslie Madden<\/span>\n\u00A0\u00A0\u00A0\nschema:datePublished<\/a> \"2008<\/span>\" ;\u00A0\u00A0\u00A0\nschema:description<\/a> \"What is common about learning commons? : a look at the reference desk in this changing environment \/ Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations \/ Iris Jastram and Ann Zawistoski -- Reaching beyond the walls of the library \/ Brenda L. Johnson and Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited \/ Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware \/ Meredith G. Farkas -- The IM cometh : the future of chat reference \/ Stephen Francoeur -- Friending our users : social networking and reference services \/ Cliff Landis -- Preemptive reference : coming out from behind the desk \/ Brian S. Mathews -- Wikis and collaborative reference services \/ John Russell -- Get in the game : adapting library services to the needs of gamers \/ Chad Boeninger -- From desk to Web : creating safety nets in the online library \/ Jerilyn Veldof -- Be you, be unique : how to create competitive reference services by being strategically different \/ Jill S. Stover -- Expanding patron services : effectively managing, training, and implementing new reference services \/ Jennifer Ander and Connie Strittmatter.<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:exampleOfWork<\/a> <http:\/\/worldcat.org\/entity\/work\/id\/865418861<\/a>> ;\u00A0\u00A0\u00A0\nschema:inLanguage<\/a> \"en<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isSimilarTo<\/a> <http:\/\/www.worldcat.org\/oclc\/676867946<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"The desk and beyond : next generation reference services<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\nschema:productID<\/a> \"191865684<\/span>\" ;\u00A0\u00A0\u00A0\nschema:publication<\/a> <http:\/\/www.worldcat.org\/title\/-\/oclc\/191865684#PublicationEvent\/chicago_association_of_college_and_research_libraries_2008<\/a>> ;\u00A0\u00A0\u00A0\nschema:publisher<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Agent\/association_of_college_and_research_libraries<\/a>> ; # Association of College and Research Libraries<\/span>\n\u00A0\u00A0\u00A0\nschema:url<\/a> <http:\/\/catdir.loc.gov\/catdir\/toc\/fy0903\/2008004797.html<\/a>> ;\u00A0\u00A0\u00A0\nschema:workExample<\/a> <http:\/\/worldcat.org\/isbn\/9780838909645<\/a>> ;\u00A0\u00A0\u00A0\nwdrs:describedby<\/a> <http:\/\/www.worldcat.org\/title\/-\/oclc\/191865684<\/a>> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n\n

Related Entities<\/h3>\n
<http:\/\/dbpedia.org\/resource\/Chicago<\/a>> # Chicago<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Chicago<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/dewey.info\/class\/025.52\/e22\/<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Agent\/association_of_college_and_research_libraries<\/a>> # Association of College and Research Libraries<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nbgn:Agent<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Association of College and Research Libraries<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Place\/united_states<\/a>> # United States.<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"United States.<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Place\/usa<\/a>> # USA.<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"USA.<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/academic_libraries_reference_services<\/a>> # Academic libraries--Reference services<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Academic libraries--Reference services<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/academic_libraries_reference_services_united_states<\/a>> # Academic libraries--Reference services--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh85076593<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Academic libraries--Reference services--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/electronic_reference_services_libraries<\/a>> # Electronic reference services (Libraries)<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Electronic reference services (Libraries)<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/electronic_reference_services_libraries_united_states<\/a>> # Electronic reference services (Libraries)--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh99004600<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Electronic reference services (Libraries)--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/information_services_united_states<\/a>> # Information Services--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Information Services--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/internet_in_library_reference_services<\/a>> # Internet in library reference services<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Internet in library reference services<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/internet_in_library_reference_services_united_states<\/a>> # Internet in library reference services--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh2002001002<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Internet in library reference services--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/librarians_united_states<\/a>> # Librarians--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Librarians--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_automation_united_states<\/a>> # Library Automation--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Library Automation--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_information_desks<\/a>> # Library information desks<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Library information desks<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_information_desks_united_states<\/a>> # Library information desks--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh91005829<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Library information desks--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/library_services_united_states<\/a>> # Library Services--United States<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Library Services--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/reference_librarians_effect_of_technological_innovations_on<\/a>> # Reference librarians--Effect of technological innovations on<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh85112200<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Reference librarians--Effect of technological innovations on<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/reference_services_libraries_forecasting<\/a>> # Reference services (Libraries)--Forecasting<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh85112201<\/a>> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Reference services (Libraries)--Forecasting<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/referensarbete_forenta_staterna<\/a>> # Referensarbete--F\u00F6renta staterna<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Referensarbete--F\u00F6renta staterna<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/virtueller_auskunftsdienst<\/a>> # Virtueller Auskunftsdienst<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Virtueller Auskunftsdienst<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Topic\/wissenschaftliche_bibliothek<\/a>> # Wissenschaftliche Bibliothek<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Wissenschaftliche Bibliothek<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/id.loc.gov\/authorities\/classification\/Z675<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:Intangible<\/a> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/id.loc.gov\/vocabulary\/countries\/ilu<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:Place<\/a> ;\u00A0\u00A0\u00A0\ndcterms:identifier<\/a> \"ilu<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/viaf.org\/viaf\/278769309<\/a>> # Sarah K. Steiner<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Person<\/a> ;\u00A0\u00A0\u00A0\nschema:familyName<\/a> \"Steiner<\/span>\" ;\u00A0\u00A0\u00A0\nschema:givenName<\/a> \"Sarah K.<\/span>\" ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"Sarah K. Steiner<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/viaf.org\/viaf\/36383571<\/a>> # M Leslie Madden<\/span>\n\u00A0\u00A0\u00A0\u00A0a \nschema:Person<\/a> ;\u00A0\u00A0\u00A0\nschema:familyName<\/a> \"Madden<\/span>\" ;\u00A0\u00A0\u00A0\nschema:givenName<\/a> \"M. Leslie<\/span>\" ;\u00A0\u00A0\u00A0\nschema:name<\/a> \"M Leslie Madden<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/worldcat.org\/isbn\/9780838909645<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:ProductModel<\/a> ;\u00A0\u00A0\u00A0\nschema:isbn<\/a> \"0838909647<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isbn<\/a> \"9780838909645<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.worldcat.org\/oclc\/676867946<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:CreativeWork<\/a> ;\u00A0\u00A0\u00A0\nrdfs:label<\/a> \"Desk and beyond.<\/span>\" ;\u00A0\u00A0\u00A0\nschema:description<\/a> \"Online version:<\/span>\" ;\u00A0\u00A0\u00A0\nschema:isSimilarTo<\/a> <http:\/\/www.worldcat.org\/oclc\/191865684<\/a>> ; # The desk and beyond : next generation reference services<\/span>\n\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.worldcat.org\/title\/-\/oclc\/191865684<\/a>>\u00A0\u00A0\u00A0\u00A0a \ngenont:InformationResource<\/a>, genont:ContentTypeGenericResource<\/a> ;\u00A0\u00A0\u00A0\nschema:about<\/a> <http:\/\/www.worldcat.org\/oclc\/191865684<\/a>> ; # The desk and beyond : next generation reference services<\/span>\n\u00A0\u00A0\u00A0\nschema:dateModified<\/a> \"2020-11-23<\/span>\" ;\u00A0\u00A0\u00A0\nvoid:inDataset<\/a> <http:\/\/purl.oclc.org\/dataset\/WorldCat<\/a>> ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n
<http:\/\/www.worldcat.org\/title\/-\/oclc\/191865684#PublicationEvent\/chicago_association_of_college_and_research_libraries_2008<\/a>>\u00A0\u00A0\u00A0\u00A0a \nschema:PublicationEvent<\/a> ;\u00A0\u00A0\u00A0\nschema:location<\/a> <http:\/\/dbpedia.org\/resource\/Chicago<\/a>> ; # Chicago<\/span>\n\u00A0\u00A0\u00A0\nschema:organizer<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/865418861#Agent\/association_of_college_and_research_libraries<\/a>> ; # Association of College and Research Libraries<\/span>\n\u00A0\u00A0\u00A0\nschema:startDate<\/a> \"2008<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.\n\n\n<\/div>\n\n

Content-negotiable representations<\/p>\n