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Developing helping skills : a step-by-step approach to competency

Author: Valerie Nash Chang; Carol Decker; Sheryn Scott
Publisher: Pacific grove : Brooks cole, 2018.
Edition/Format:   Print book : English : 3rd edView all editions and formats
Summary:
Whether you are preparing for social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, or a related helping profession, this book presents the fundamental knowledge and skills you need. The authors' multilayered learning system integrates reading and discussion with self-assessment and practice. DEVELOPING HELPING SKILLS prepares professionals in training for generalist  Read more...
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Document Type: Book
All Authors / Contributors: Valerie Nash Chang; Carol Decker; Sheryn Scott
ISBN: 9781305943261 1305943260
OCLC Number: 992170152
Description: xxix, 329 pages : illustrations
Contents: Machine generated contents note: Reading --
Thinking and Writing --
Watching and Discussing --
Working with Cases --
Working in Task Groups --
Practicing --
Evaluating --
ch. 1 Understanding Yourself and Others --
Influences on Personal Development --
Homework Exercise 1.1 Understanding Your Personal Belief System --
Influence of Culture, Race, and Ethnicity --
Culture's Influence on the Practitioner --
Homework Exercise 1.2 Culture, Race, Ethnicity, and Values --
Homework Exercise 1.3 Your Cultural Beliefs --
Culture's Influence on Clients --
Influences of the Dominant Culture --
Homework Exercise 1.4 Benefits for Dominant Groups --
Influence of Gender --
Homework Exercise 1.5 Gender Influences --
Influence of Sexual Orientation --
Homework Exercise 1.6 Sexual Orientation Influences --
Influence of Socioeconomic Status --
Homework Exercise 1.7 Socioeconomic Class --
Influence of Spirituality and Religion --
Homework Exercise 1.8 The Influence of Religion or Spirituality. Note continued: Influence of Life Stages --
Homework Exercise 1.9 Life Stages --
Influence of Family of Origin --
Homework Exercise 1.10 Influences of Your Family Background --
Homework Exercise 1.11 Your Family's Ways of Coping --
Influence of Disability and Ability --
Homework Exercise 1.12 Your View of Disabilities --
Influence of Stress and Demands --
Homework Exercise 1.13 Influence of Stress and Demands --
Influence of Your View of Self and Others --
Homework Exercise 1.14 Self-Understanding --
Apply and Demonstrate Practice Exercise 1: Reflection and Self-Understanding --
Summary --
ch. 2 Ways of Understanding and Perceiving Self and Others --
The Constructivist Perspective --
Defining the Constructivist Perspective --
Personal and Social Constructs --
Homework Exercise 2.1 Social Constructionist --
Homework Exercise 2.2 Your Constructs of Self, others, and the World --
Applying the Constructivist Perspective --
Homework Exercise 2.3 Identifying Constructs. Note continued: Family Systems --
Homework Exercise 2.4 Family Systems --
Applying the Family Systems Perspective --
The Ecological Perspective --
Defining the Ecological Perspective --
Ecological Perspective Concepts --
Applying the Ecological Perspective --
Homework Exercise 2.5 Ecological Perspective --
The Strengths Perspective --
Defining the Strengths Perspective --
Applying the Strengths Perspective --
Homework Exercise 2.6 Strengths --
Homework Exercise 2.7 Strengths and Challenges --
The Resilience Perspective --
Table 2.1 List of Protective Factors Across Four Ecosystem Levels --
Applying the Resilience Perspective --
Homework Exercise 2.8 Your Response to a Life Challenge --
The Empowerment Perspective --
Defining the Empowerment Perspective --
Homework Exercise 2.9 Understanding Empowerment --
Applying the Empowerment Perspective --
The Dual Perspective --
Defining the Dual Perspective --
Applying the Dual Perspective --
8. Note continued: Table 2.2 Theories of Human Behavior --
Apply and Demonstrate Practice Exercise 2: Using the Perspectives in the Assessment Process --
Summary --
ch. 3 Values, Ethics, and Legal Obligations --
Personal Values --
Homework Exercise 3.1 Your Values --
Professional Values --
Ethical Standards --
Professional Competency and Integrity --
Homework Exercise 3.2 Values and Ethnicity? --
Technology and Ethics --
Confidentiality --
Stigma --
Moral Obligation and Modeling --
Technology and Confidentiality --
Prohibition of Boundary Violations --
Homework Exercise 3.3 Analyzing Potential Multiple Relationships --
Personal Relationships that Predate the Professional Relationship --
Homework Exercise 3.4 Responding to Friends --
Multiple Relationships during the Professional Relationship --
Sexual Relationships --
Multiple Relationships Following the End of Professional Relationships --
Homework Exercise 3.5 What to Say to a Client Who Asks You to Go to Lunch --
8. Note continued: Behaviors with Boundary Implications --
Homework Exercise 3.6 Gift-Giving --
Homework Exercise 3.7 Boundary Issues Discussed in Codes of Ethics --
Assessment --
Informed Consent --
Homework Exercise 3.8 Informed Consent --
Legal Obligations --
Ethical Violations and Licensing --
Duties to Clients --
Legal Limits of Confidentiality --
Civil Legal Challenges --
Minimizing Risk of Ethical and Legal Challenges --
Homework Exercise 3.9 Legal Conflicts --
Ethical Decision Making --
Homework Exercise 3.10 Using Beneficence and Nonmaleficence --
ETHIC Model of Decision Making --
Homework Exercise 3.11 Ethic Model of Decision Making --
Apply and Demonstrate Practice Exercise 3: Read the Following Scenario --
Summary --
ch. 4 Professionalism and Professional Relationships --
Acting in a Professional Manner --
Homework Exercise 4.1 Communicating with Honesty and Sensitivity --
Professional Roles --
Advocating for Change. Note continued: Homework Exercise 4.2 Your Role in Advocacy --
Developing a Professional Identity --
Homework Exercise 4.3 Explaining Your Discipline to a Client --
Maintaining Respectful, Productive Relationships with Colleagues --
Homework Exercise 4.4 Different Approaches to a Client --
Using Supervision and Consultation --
Engaging in Career-Long Learning --
Homework Exercise 4.5 Using Technology in Career Long Learning --
Unique Nature of Professional Relationships --
Table 4.1, Characteristics of Different Types of Relationships --
Homework Exercise 4.6 Understanding Practitioner-Client Relationships --
Apply and Demonstrate Practice Exercise: Professionalism and Professional Relationships --
Summary --
ch. 5 Developing Working Relationships --
Use of Self --
Homework Exercise 5.1 Professional Use of Self --
Homework Exercise 5.2 Current Assets and Assets to Develop --
Helping Relationships --
Homework Exercise 5.3 Qualities in Helping Relationships. Note continued: Core Interpersonal Qualities --
Warmth --
Homework Exercise 5.4 Expressing Warmth --
Empathy --
Homework Exercise 5.5 Empathy --
Cultural Diversity and Empathy --
Box 5.1 Movies about Diverse Groups and Challenges --
Respect --
Homework Exercise 5.6 Respect --
Genuineness --
Homework Exercise 5.7 Genuineness --
Common Mistakes --
Offering Advice --
Reassuring --
Offering Excuses --
Asking Leading Questions --
Dominating through Teaching --
Labeling --
Interrogating --
Homework Exercise 5.8 Unhelpful Responses You May Have Experienced --
Apply and Demonstrate Practice Exercise 5: Apply Understanding of How Diversity Affects People's Life and Demonstrate Empathy with Someone Much Different from Yourself --
Summary --
ch. 6 Foundational Interpersonal Skills --
Core Interpersonal Skills for Helping --
Being a Good Observer --
Homework Exercise 6.1 Being a Good Observer --
Observing in Groups --
Observing in Community Groups and Organizations. Note continued: Attending to Clients --
Homework Exercise 6.2 Attending --
Active Listening --
Homework Exercise 6.3 Actively Listening --
Expressing Warmth --
Warmth Evaluation Scale --
Homework Exercise 6.4 Expressing Warmth --
Using Interpersonal Qualities and Skills in Practice Interviews --
Apply and Demonstrate Exercise 6: Attending, Observing, Listening, and Expressing Warmth --
Summary --
ch. 7 Beginning and Ending a Meeting --
Preparing for Work --
Homework Exercise 7.1 Preparing to Meet with a New Client --
Homework Exercise 7.2 Preparing to Be Fully Present --
Beginning a First Meeting --
Setting the Tone --
Explaining the Process --
Homework Exercise 7.3 Beginning a First Group Meeting --
Beginning Subsequent Meetings --
Explaining Confidentiality --
Box 7.1 Example of What a Practitioner Might Say at the Beginning of a Meeting --
Minors and Confidentiality --
Confidentiality in Groups --
Administrative Contracts --
Box 7.2 Informed Consent. Note continued: Ending a Meeting --
Homework Exercise 7.4 Ending --
Working with Cases --
Case: Case, Part 1: Hideko Asks for Help --
Apply and Demonstrate Practice Exercise 7: Beginning, Listening, and Ending --
Summary --
ch. 8 Demonstrating Active Listening --
The Importance of Being Empathic --
Verbally Expressing Active Listening --
Homework Exercise 8.1 Listening for Empathic Responses --
Reflecting Content --
Homework Exercise 8.2 Reflecting Content --
Reflecting Feelings --
Reflecting Feelings in Families and Groups --
Homework Exercise 8.3 Reflecting Feelings --
Reflecting Feelings and Content --
Homework Exercise 8.4 Reflecting Feelings and Content --
Summarizing --
Homework Exercise 8.5 Summarizing --
Reflecting Meaning --
Homework Exercise 8.6 Reflecting Meanings --
Reflecting Understanding of Diversity Issues --
Evaluating Expressions of Empathy --
Homework Exercise 8.7 Expressing Empathy --
Empathy Evaluation Scale --
8. Note continued: Apply and Demonstrate Practice Exercise 8: Demonstrating Active Listening and Expressing Empathic Understanding --
Summary --
ch. 9 Using Questions --
Using Questions to Explore Further --
Open-Ended Questions --
Homework Exercise 9.1 Open-Ended Questions --
Closed-Ended Questions --
Homework Exercise 9.2 Closed-Ended Questions --
Using Question to Gain Deeper Understanding --
Seeking Clarification --
Homework Exercise 9.3 Seeking Clarification --
Client's Role in Clarification --
Allowing Silence --
Homework Exercise 9.4 Allowing Silence --
Common Mistakes When Using Questions --
Homework Exercise 9.5 Multiple Questions --
Genuineness --
Homework Exercise 9.6 Characteristics and Behaviors Associated with Genuineness --
Genuineness Evaluation Scale --
Apply and Demonstrate Practice Exercise 9: Using Questions and Expressing Genuineness --
Summary --
ch. 10 Exploring And Discovering --
Important Areas to Learn About. Note continued: Learning about the Problems or Challenges --
Homework Exercise 10.1 Learning about Problems or Challenges --
Learning about the Situation or Environment --
Homework Exercise 10.2 Persons and Their Environment --
Focusing on Strengths and Positive Factors --
Identifying Strengths and Positive Factors --
Homework Exercise 10.3 Identifying Strengths --
Questions to Learn about Strengths and Positive Factors --
Homework Exercise 10.4 Asking Questions about Positive Factors and Strengths --
Connecting Strengths and Empowerment --
Homework Exercise 10.5 Learning about Empowering Experiences --
Demonstrating Respect --
Respect Evaluation Scale --
Homework Exercise 10.6 Demonstrating Respect --
Case: Case, Part 2: First Meeting with Hideko --
Apply and Demonstrate Practice Exercise 10: Learning More by Exploring and Discovering Strengths and Expressing Respect --
Summary --
ch. 11 Assessing Readiness And Motivation --
Stages of Readiness to Change. Note continued: Precontemplation --
Contemplation --
Preparation --
Action --
Maintenance --
Relapse/Termination --
Homework Exercise 11.1 Stages of Change --
Table 11.1 Prochaska's Stages of Readiness to Change --
Assessing Stage of Change --
Homework Exercise 11.2 Assessing Stage of Change --
Social Cognitive Theory --
Homework Exercise 11.3 Reflecting on Social Cognitive Theory --
Homework Exercise 11.4 Assessing Self-Efficacy --
Assessing Motivation to Change --
Homework Exercise 11.5 Motivation for Change --
Discounting --
Homework Exercise 11.6 Discounting --
Other Factors That Influence Motivation to Change --
Strengths, Capacity, and Resources --
Homework Exercise 11.7 Relationship of Strengths, Capacity, and Resources to Motivation --
Level of Stress and Demands --
Homework Exercise 11.8 Impact of Stress and Demands on Motivation --
Hope --
Homework Exercise 11.9 Understanding the Effect of Hope --
8. Note continued: Case: Apply and Demonstrate Practice Exercise 11: Case, Part 3: Second Meeting with Hideko --
Summary --
ch. 12 Identifying Key Problems Or Challenges --
Understanding the Client's Problems --
Dealing with Crisis --
Homework Exercise 12.1 Dealing with Crisis Situations --
Working with Clients in the Pre-contemplation Stage --
Blaming Others for the Problem --
Homework Exercise 12.2 Blaming Others for Problems --
Rolling with Resistance --
Homework Exercise 12.3 Rolling with Resistance --
Identifying Discrepancies --
Homework Exercise 12.4 Identifying Discrepancies --
Working with Clients in the Contemplation Stage --
Expressing Empathy --
Homework Exercise 12.5 Expressing Empathic Understanding of Ambivalence --
Advanced Reflecting --
Homework Exercise 12.6 Advanced Reflecting --
Identifying Patterns and Themes --
Homework Exercise 12.7 Identifying Patterns and Themes --
Working with Clients in the Preparation Stage --
Partializing. Note continued: Homework Exercise 12.8 Partializing --
Supporting Self-Efficacy --
Homework Exercise 12.9 Supporting Self-Efficacy --
Problem Identification --
Homework Exercise 12.10 Identification of Problems --
Ethical Considerations in Problem Identification --
Homework Exercise 12.11 Problem Identification, Autonomy, and Self-Determination --
Apply and Demonstrate Practice Exercise 12: Identifying Problems and Challenges --
Summary --
ch. 13 Establishing Goals --
Identifying General Goals --
Homework Exercise 13.1 General Goals --
Identifying Measurable, Attainable, Positive, and Specific Goals --
Measurable and Specific Goals --
Homework Exercise 13.2 Developing Measurable and Specific Goals --
Homework Exercise 13.3 Value of Measurable and Specific Goals --
Attainable Goals --
Homework Exercise 13.4 Attainable Goals --
Positive Goals --
Homework Exercise 13.5 Positive Goals. Note continued: Homework Exercise 13.6 Creating Measureable, Attainable, Positive and Specific (Maps) Goals --
Homework Exercise 13.7 Establishing Several Maps Goals --
Agreements for Work --
Homework Exercise 13.8 Agreements for Work --
Monitoring Alliance with Practitioner and Progress --
Homework Exercise 13.9 Monitoring Alliance and Progress --
Monitoring Progress Using Goal Attainment Scaling --
Homework Exercise 13.10 Goal Attainment Scale --
Case: Case, Part 4: Hideko, Identifying Problems and Goals --
Apply and Demonstrate Practice Exercise 13: Reaching Agreement about General Goals and Maps Goals --
Summary --
ch. 14 Taking Action --
Identifying Steps --
Further Exploration of the Problem --
Steps Identified by Clients --
Using Exception-Finding Questions to Identify Steps --
Homework Exercise 14.1 Identifying Steps --
Evaluating, Organizing, and Planning the Steps --
Homework Exercise 14.2 Planning and Organizing Steps. Note continued: Monitoring Progress and Focusing on Improvement --
Homework Exercise 14.3 Focusing on Improvement --
Skills To Enhance Achievement of Steps --
Teaching --
Homework Exercise 14.4 Teaching --
Directing --
Homework Exercise 14.5 Directing --
Inviting a Different Perspective --
Homework Exercise 14.6 Inviting a Different Perspective --
Identifying Discrepancies --
Homework Exercise 14.7 Identifying Discrepancies --
Giving Feedback --
Homework Exercise 14.8 Giving Feedback --
Self-Disclosure --
Homework Exercise 14.9 Self-Disclosure --
Immediacy --
Homework Exercise 14.10 Immediacy --
Table 14.1 Skills to Enhance Achievement of Steps --
Case: Case, Part 5: Hideko, Taking Action --
Apply and Demonstrate Practice Exercise 14: Taking Action --
Summary --
ch. 15 Evaluating And Ending Professional Relationships --
Evaluating Progress --
Evaluation as an Ongoing Process --
Homework Exercise 15.1 Ongoing Evaluation and Measuring Progress. Note continued: Evaluation for Professional Development --
Ending Professional Relationships --
The Ending Process --
Feelings about Ending --
Endings with Task Groups and Larger Groups --
Homework Exercise 15.2 Endings --
Planning for Career-Long Professional Development --
Staying Current on Evidence-Based Practice --
Case: Case, Part 6: Hideko, Evaluation, and Ending --
Apply and Demonstrate Practice Exercise 15: Evaluation and Ending --
Case: Case, Part 7: Hideko's Review of Progress --
Summary.
Responsibility: Valerie Nash Chang, Carol L Decker, Sheryn T. Scott.

Abstract:

Whether you are preparing for social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, or a related helping profession, this book presents the fundamental knowledge and skills you need. The authors' multilayered learning system integrates reading and discussion with self-assessment and practice. DEVELOPING HELPING SKILLS prepares professionals in training for generalist practice with individuals, families, and groups, including entire communities and organizations. The text also includes a case that helps you learn to think like a professional. Finally, role playing in practice interviews as well as evaluation tools allow you to assess your progress and determine your readiness to apply your skills in real-life settings. If you use the MindTap online learning experience, you'll have access to videos demonstrating application of the skills, flashcards, notetaking, a mobile app, and other resources to help you succeed in the course.

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   schema:about <http://experiment.worldcat.org/entity/work/data/1119058348#Topic/helping_behavior> ; # Helping behavior
   schema:about <http://experiment.worldcat.org/entity/work/data/1119058348#Topic/counseling> ; # Counseling
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   schema:bookEdition "3rd ed." ;
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   schema:contributor <http://experiment.worldcat.org/entity/work/data/1119058348#Person/decker_carol> ; # Carol Decker
   schema:contributor <http://experiment.worldcat.org/entity/work/data/1119058348#Person/scott_sheryn> ; # Sheryn Scott
   schema:creator <http://experiment.worldcat.org/entity/work/data/1119058348#Person/chang_valerie_nash> ; # Valerie Nash Chang
   schema:datePublished "2018" ;
   schema:description "Note continued: Homework Exercise 12.8 Partializing -- Supporting Self-Efficacy -- Homework Exercise 12.9 Supporting Self-Efficacy -- Problem Identification -- Homework Exercise 12.10 Identification of Problems -- Ethical Considerations in Problem Identification -- Homework Exercise 12.11 Problem Identification, Autonomy, and Self-Determination -- Apply and Demonstrate Practice Exercise 12: Identifying Problems and Challenges -- Summary -- ch. 13 Establishing Goals -- Identifying General Goals -- Homework Exercise 13.1 General Goals -- Identifying Measurable, Attainable, Positive, and Specific Goals -- Measurable and Specific Goals -- Homework Exercise 13.2 Developing Measurable and Specific Goals -- Homework Exercise 13.3 Value of Measurable and Specific Goals -- Attainable Goals -- Homework Exercise 13.4 Attainable Goals -- Positive Goals -- Homework Exercise 13.5 Positive Goals."@en ;
   schema:description "Note continued: Influence of Life Stages -- Homework Exercise 1.9 Life Stages -- Influence of Family of Origin -- Homework Exercise 1.10 Influences of Your Family Background -- Homework Exercise 1.11 Your Family's Ways of Coping -- Influence of Disability and Ability -- Homework Exercise 1.12 Your View of Disabilities -- Influence of Stress and Demands -- Homework Exercise 1.13 Influence of Stress and Demands -- Influence of Your View of Self and Others -- Homework Exercise 1.14 Self-Understanding -- Apply and Demonstrate Practice Exercise 1: Reflection and Self-Understanding -- Summary -- ch. 2 Ways of Understanding and Perceiving Self and Others -- The Constructivist Perspective -- Defining the Constructivist Perspective -- Personal and Social Constructs -- Homework Exercise 2.1 Social Constructionist -- Homework Exercise 2.2 Your Constructs of Self, others, and the World -- Applying the Constructivist Perspective -- Homework Exercise 2.3 Identifying Constructs."@en ;
   schema:description "Machine generated contents note: Reading -- Thinking and Writing -- Watching and Discussing -- Working with Cases -- Working in Task Groups -- Practicing -- Evaluating -- ch. 1 Understanding Yourself and Others -- Influences on Personal Development -- Homework Exercise 1.1 Understanding Your Personal Belief System -- Influence of Culture, Race, and Ethnicity -- Culture's Influence on the Practitioner -- Homework Exercise 1.2 Culture, Race, Ethnicity, and Values -- Homework Exercise 1.3 Your Cultural Beliefs -- Culture's Influence on Clients -- Influences of the Dominant Culture -- Homework Exercise 1.4 Benefits for Dominant Groups -- Influence of Gender -- Homework Exercise 1.5 Gender Influences -- Influence of Sexual Orientation -- Homework Exercise 1.6 Sexual Orientation Influences -- Influence of Socioeconomic Status -- Homework Exercise 1.7 Socioeconomic Class -- Influence of Spirituality and Religion -- Homework Exercise 1.8 The Influence of Religion or Spirituality."@en ;
   schema:description "Note continued: Homework Exercise 13.6 Creating Measureable, Attainable, Positive and Specific (Maps) Goals -- Homework Exercise 13.7 Establishing Several Maps Goals -- Agreements for Work -- Homework Exercise 13.8 Agreements for Work -- Monitoring Alliance with Practitioner and Progress -- Homework Exercise 13.9 Monitoring Alliance and Progress -- Monitoring Progress Using Goal Attainment Scaling -- Homework Exercise 13.10 Goal Attainment Scale -- Case: Case, Part 4: Hideko, Identifying Problems and Goals -- Apply and Demonstrate Practice Exercise 13: Reaching Agreement about General Goals and Maps Goals -- Summary -- ch. 14 Taking Action -- Identifying Steps -- Further Exploration of the Problem -- Steps Identified by Clients -- Using Exception-Finding Questions to Identify Steps -- Homework Exercise 14.1 Identifying Steps -- Evaluating, Organizing, and Planning the Steps -- Homework Exercise 14.2 Planning and Organizing Steps."@en ;
   schema:description "Note continued: Ending a Meeting -- Homework Exercise 7.4 Ending -- Working with Cases -- Case: Case, Part 1: Hideko Asks for Help -- Apply and Demonstrate Practice Exercise 7: Beginning, Listening, and Ending -- Summary -- ch. 8 Demonstrating Active Listening -- The Importance of Being Empathic -- Verbally Expressing Active Listening -- Homework Exercise 8.1 Listening for Empathic Responses -- Reflecting Content -- Homework Exercise 8.2 Reflecting Content -- Reflecting Feelings -- Reflecting Feelings in Families and Groups -- Homework Exercise 8.3 Reflecting Feelings -- Reflecting Feelings and Content -- Homework Exercise 8.4 Reflecting Feelings and Content -- Summarizing -- Homework Exercise 8.5 Summarizing -- Reflecting Meaning -- Homework Exercise 8.6 Reflecting Meanings -- Reflecting Understanding of Diversity Issues -- Evaluating Expressions of Empathy -- Homework Exercise 8.7 Expressing Empathy -- Empathy Evaluation Scale -- 8."@en ;
   schema:description "Note continued: Monitoring Progress and Focusing on Improvement -- Homework Exercise 14.3 Focusing on Improvement -- Skills To Enhance Achievement of Steps -- Teaching -- Homework Exercise 14.4 Teaching -- Directing -- Homework Exercise 14.5 Directing -- Inviting a Different Perspective -- Homework Exercise 14.6 Inviting a Different Perspective -- Identifying Discrepancies -- Homework Exercise 14.7 Identifying Discrepancies -- Giving Feedback -- Homework Exercise 14.8 Giving Feedback -- Self-Disclosure -- Homework Exercise 14.9 Self-Disclosure -- Immediacy -- Homework Exercise 14.10 Immediacy -- Table 14.1 Skills to Enhance Achievement of Steps -- Case: Case, Part 5: Hideko, Taking Action -- Apply and Demonstrate Practice Exercise 14: Taking Action -- Summary -- ch. 15 Evaluating And Ending Professional Relationships -- Evaluating Progress -- Evaluation as an Ongoing Process -- Homework Exercise 15.1 Ongoing Evaluation and Measuring Progress."@en ;
   schema:description "Note continued: Table 2.2 Theories of Human Behavior -- Apply and Demonstrate Practice Exercise 2: Using the Perspectives in the Assessment Process -- Summary -- ch. 3 Values, Ethics, and Legal Obligations -- Personal Values -- Homework Exercise 3.1 Your Values -- Professional Values -- Ethical Standards -- Professional Competency and Integrity -- Homework Exercise 3.2 Values and Ethnicity? -- Technology and Ethics -- Confidentiality -- Stigma -- Moral Obligation and Modeling -- Technology and Confidentiality -- Prohibition of Boundary Violations -- Homework Exercise 3.3 Analyzing Potential Multiple Relationships -- Personal Relationships that Predate the Professional Relationship -- Homework Exercise 3.4 Responding to Friends -- Multiple Relationships during the Professional Relationship -- Sexual Relationships -- Multiple Relationships Following the End of Professional Relationships -- Homework Exercise 3.5 What to Say to a Client Who Asks You to Go to Lunch -- 8."@en ;
   schema:description "Note continued: Attending to Clients -- Homework Exercise 6.2 Attending -- Active Listening -- Homework Exercise 6.3 Actively Listening -- Expressing Warmth -- Warmth Evaluation Scale -- Homework Exercise 6.4 Expressing Warmth -- Using Interpersonal Qualities and Skills in Practice Interviews -- Apply and Demonstrate Exercise 6: Attending, Observing, Listening, and Expressing Warmth -- Summary -- ch. 7 Beginning and Ending a Meeting -- Preparing for Work -- Homework Exercise 7.1 Preparing to Meet with a New Client -- Homework Exercise 7.2 Preparing to Be Fully Present -- Beginning a First Meeting -- Setting the Tone -- Explaining the Process -- Homework Exercise 7.3 Beginning a First Group Meeting -- Beginning Subsequent Meetings -- Explaining Confidentiality -- Box 7.1 Example of What a Practitioner Might Say at the Beginning of a Meeting -- Minors and Confidentiality -- Confidentiality in Groups -- Administrative Contracts -- Box 7.2 Informed Consent."@en ;
   schema:description "Note continued: Behaviors with Boundary Implications -- Homework Exercise 3.6 Gift-Giving -- Homework Exercise 3.7 Boundary Issues Discussed in Codes of Ethics -- Assessment -- Informed Consent -- Homework Exercise 3.8 Informed Consent -- Legal Obligations -- Ethical Violations and Licensing -- Duties to Clients -- Legal Limits of Confidentiality -- Civil Legal Challenges -- Minimizing Risk of Ethical and Legal Challenges -- Homework Exercise 3.9 Legal Conflicts -- Ethical Decision Making -- Homework Exercise 3.10 Using Beneficence and Nonmaleficence -- ETHIC Model of Decision Making -- Homework Exercise 3.11 Ethic Model of Decision Making -- Apply and Demonstrate Practice Exercise 3: Read the Following Scenario -- Summary -- ch. 4 Professionalism and Professional Relationships -- Acting in a Professional Manner -- Homework Exercise 4.1 Communicating with Honesty and Sensitivity -- Professional Roles -- Advocating for Change."@en ;
   schema:description "Whether you are preparing for social work, psychology, counseling, marriage and family therapy, pastoral counseling, human services, or a related helping profession, this book presents the fundamental knowledge and skills you need. The authors' multilayered learning system integrates reading and discussion with self-assessment and practice. DEVELOPING HELPING SKILLS prepares professionals in training for generalist practice with individuals, families, and groups, including entire communities and organizations. The text also includes a case that helps you learn to think like a professional. Finally, role playing in practice interviews as well as evaluation tools allow you to assess your progress and determine your readiness to apply your skills in real-life settings. If you use the MindTap online learning experience, you'll have access to videos demonstrating application of the skills, flashcards, notetaking, a mobile app, and other resources to help you succeed in the course."@en ;
   schema:description "Note continued: Apply and Demonstrate Practice Exercise 8: Demonstrating Active Listening and Expressing Empathic Understanding -- Summary -- ch. 9 Using Questions -- Using Questions to Explore Further -- Open-Ended Questions -- Homework Exercise 9.1 Open-Ended Questions -- Closed-Ended Questions -- Homework Exercise 9.2 Closed-Ended Questions -- Using Question to Gain Deeper Understanding -- Seeking Clarification -- Homework Exercise 9.3 Seeking Clarification -- Client's Role in Clarification -- Allowing Silence -- Homework Exercise 9.4 Allowing Silence -- Common Mistakes When Using Questions -- Homework Exercise 9.5 Multiple Questions -- Genuineness -- Homework Exercise 9.6 Characteristics and Behaviors Associated with Genuineness -- Genuineness Evaluation Scale -- Apply and Demonstrate Practice Exercise 9: Using Questions and Expressing Genuineness -- Summary -- ch. 10 Exploring And Discovering -- Important Areas to Learn About."@en ;
   schema:description "Note continued: Family Systems -- Homework Exercise 2.4 Family Systems -- Applying the Family Systems Perspective -- The Ecological Perspective -- Defining the Ecological Perspective -- Ecological Perspective Concepts -- Applying the Ecological Perspective -- Homework Exercise 2.5 Ecological Perspective -- The Strengths Perspective -- Defining the Strengths Perspective -- Applying the Strengths Perspective -- Homework Exercise 2.6 Strengths -- Homework Exercise 2.7 Strengths and Challenges -- The Resilience Perspective -- Table 2.1 List of Protective Factors Across Four Ecosystem Levels -- Applying the Resilience Perspective -- Homework Exercise 2.8 Your Response to a Life Challenge -- The Empowerment Perspective -- Defining the Empowerment Perspective -- Homework Exercise 2.9 Understanding Empowerment -- Applying the Empowerment Perspective -- The Dual Perspective -- Defining the Dual Perspective -- Applying the Dual Perspective -- 8."@en ;
   schema:description "Note continued: Evaluation for Professional Development -- Ending Professional Relationships -- The Ending Process -- Feelings about Ending -- Endings with Task Groups and Larger Groups -- Homework Exercise 15.2 Endings -- Planning for Career-Long Professional Development -- Staying Current on Evidence-Based Practice -- Case: Case, Part 6: Hideko, Evaluation, and Ending -- Apply and Demonstrate Practice Exercise 15: Evaluation and Ending -- Case: Case, Part 7: Hideko's Review of Progress -- Summary."@en ;
   schema:description "Note continued: Learning about the Problems or Challenges -- Homework Exercise 10.1 Learning about Problems or Challenges -- Learning about the Situation or Environment -- Homework Exercise 10.2 Persons and Their Environment -- Focusing on Strengths and Positive Factors -- Identifying Strengths and Positive Factors -- Homework Exercise 10.3 Identifying Strengths -- Questions to Learn about Strengths and Positive Factors -- Homework Exercise 10.4 Asking Questions about Positive Factors and Strengths -- Connecting Strengths and Empowerment -- Homework Exercise 10.5 Learning about Empowering Experiences -- Demonstrating Respect -- Respect Evaluation Scale -- Homework Exercise 10.6 Demonstrating Respect -- Case: Case, Part 2: First Meeting with Hideko -- Apply and Demonstrate Practice Exercise 10: Learning More by Exploring and Discovering Strengths and Expressing Respect -- Summary -- ch. 11 Assessing Readiness And Motivation -- Stages of Readiness to Change."@en ;
   schema:description "Note continued: Precontemplation -- Contemplation -- Preparation -- Action -- Maintenance -- Relapse/Termination -- Homework Exercise 11.1 Stages of Change -- Table 11.1 Prochaska's Stages of Readiness to Change -- Assessing Stage of Change -- Homework Exercise 11.2 Assessing Stage of Change -- Social Cognitive Theory -- Homework Exercise 11.3 Reflecting on Social Cognitive Theory -- Homework Exercise 11.4 Assessing Self-Efficacy -- Assessing Motivation to Change -- Homework Exercise 11.5 Motivation for Change -- Discounting -- Homework Exercise 11.6 Discounting -- Other Factors That Influence Motivation to Change -- Strengths, Capacity, and Resources -- Homework Exercise 11.7 Relationship of Strengths, Capacity, and Resources to Motivation -- Level of Stress and Demands -- Homework Exercise 11.8 Impact of Stress and Demands on Motivation -- Hope -- Homework Exercise 11.9 Understanding the Effect of Hope -- 8."@en ;
   schema:description "Note continued: Case: Apply and Demonstrate Practice Exercise 11: Case, Part 3: Second Meeting with Hideko -- Summary -- ch. 12 Identifying Key Problems Or Challenges -- Understanding the Client's Problems -- Dealing with Crisis -- Homework Exercise 12.1 Dealing with Crisis Situations -- Working with Clients in the Pre-contemplation Stage -- Blaming Others for the Problem -- Homework Exercise 12.2 Blaming Others for Problems -- Rolling with Resistance -- Homework Exercise 12.3 Rolling with Resistance -- Identifying Discrepancies -- Homework Exercise 12.4 Identifying Discrepancies -- Working with Clients in the Contemplation Stage -- Expressing Empathy -- Homework Exercise 12.5 Expressing Empathic Understanding of Ambivalence -- Advanced Reflecting -- Homework Exercise 12.6 Advanced Reflecting -- Identifying Patterns and Themes -- Homework Exercise 12.7 Identifying Patterns and Themes -- Working with Clients in the Preparation Stage -- Partializing."@en ;
   schema:description "Note continued: Homework Exercise 4.2 Your Role in Advocacy -- Developing a Professional Identity -- Homework Exercise 4.3 Explaining Your Discipline to a Client -- Maintaining Respectful, Productive Relationships with Colleagues -- Homework Exercise 4.4 Different Approaches to a Client -- Using Supervision and Consultation -- Engaging in Career-Long Learning -- Homework Exercise 4.5 Using Technology in Career Long Learning -- Unique Nature of Professional Relationships -- Table 4.1, Characteristics of Different Types of Relationships -- Homework Exercise 4.6 Understanding Practitioner-Client Relationships -- Apply and Demonstrate Practice Exercise: Professionalism and Professional Relationships -- Summary -- ch. 5 Developing Working Relationships -- Use of Self -- Homework Exercise 5.1 Professional Use of Self -- Homework Exercise 5.2 Current Assets and Assets to Develop -- Helping Relationships -- Homework Exercise 5.3 Qualities in Helping Relationships."@en ;
   schema:description "Note continued: Core Interpersonal Qualities -- Warmth -- Homework Exercise 5.4 Expressing Warmth -- Empathy -- Homework Exercise 5.5 Empathy -- Cultural Diversity and Empathy -- Box 5.1 Movies about Diverse Groups and Challenges -- Respect -- Homework Exercise 5.6 Respect -- Genuineness -- Homework Exercise 5.7 Genuineness -- Common Mistakes -- Offering Advice -- Reassuring -- Offering Excuses -- Asking Leading Questions -- Dominating through Teaching -- Labeling -- Interrogating -- Homework Exercise 5.8 Unhelpful Responses You May Have Experienced -- Apply and Demonstrate Practice Exercise 5: Apply Understanding of How Diversity Affects People's Life and Demonstrate Empathy with Someone Much Different from Yourself -- Summary -- ch. 6 Foundational Interpersonal Skills -- Core Interpersonal Skills for Helping -- Being a Good Observer -- Homework Exercise 6.1 Being a Good Observer -- Observing in Groups -- Observing in Community Groups and Organizations."@en ;
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