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Difficult conversations : how to discuss what matters most

Author: Douglas Stone; Bruce Patton; Sheila Heen; Roger Fisher
Publisher: New York ; Toronto ; London [etc] : Penguin Books, cop. 2010.
Edition/Format:   Print book : English : [Second edition] updated with answers to the 10 most frequently asked questions about difficulty conversationsView all editions and formats
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Document Type: Book
All Authors / Contributors: Douglas Stone; Bruce Patton; Sheila Heen; Roger Fisher
ISBN: 9780143118442 0143118447
OCLC Number: 835174198
Description: 1 vol. (XXXIII-315 p.) : couv. ill. en coul. ; 20 cm
Responsibility: Douglas Stone, Bruce Patton, Sheila Heen ; [with a foreword by Roger Fisher].

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Primary Entity<\/h3>
<http:\/\/www.worldcat.org\/oclc\/835174198<\/a>> # Difficult conversations how to discuss what matters most<\/span>\u00A0\u00A0\u00A0\u00A0a schema:CreativeWork<\/a>, schema:Book<\/a> ;\u00A0\u00A0\u00A0library:oclcnum<\/a> \"835174198<\/span>\" ;\u00A0\u00A0\u00A0library:placeOfPublication<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Place\/london_etc<\/a>> ; # London etc<\/span>\u00A0\u00A0\u00A0library:placeOfPublication<\/a> <http:\/\/id.loc.gov\/vocabulary\/countries\/nyu<\/a>> ;\u00A0\u00A0\u00A0library:placeOfPublication<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Place\/toronto<\/a>> ; # Toronto<\/span>\u00A0\u00A0\u00A0library:placeOfPublication<\/a> <http:\/\/dbpedia.org\/resource\/New_York_City<\/a>> ; # New York<\/span>\u00A0\u00A0\u00A0schema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/communication_interpersonnelle<\/a>> ; # Communication interpersonnelle<\/span>\u00A0\u00A0\u00A0schema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/conversation<\/a>> ; # Conversation<\/span>\u00A0\u00A0\u00A0schema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/discussion<\/a>> ; # Discussion<\/span>\u00A0\u00A0\u00A0schema:about<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/negociations<\/a>> ; # N\u00E9gociations<\/span>\u00A0\u00A0\u00A0schema:about<\/a> <http:\/\/dewey.info\/class\/158.2\/<\/a>> ;\u00A0\u00A0\u00A0schema:bookEdition<\/a> \"[Second edition] updated with answers to the 10 most frequently asked questions about difficulty conversations.<\/span>\" ;\u00A0\u00A0\u00A0schema:bookFormat<\/a> bgn:PrintBook<\/a> ;\u00A0\u00A0\u00A0schema:contributor<\/a> <http:\/\/viaf.org\/viaf\/17361439<\/a>> ; # Bruce Patton<\/span>\u00A0\u00A0\u00A0schema:contributor<\/a> <http:\/\/viaf.org\/viaf\/14950835<\/a>> ; # Sheila Heen<\/span>\u00A0\u00A0\u00A0schema:contributor<\/a> <http:\/\/viaf.org\/viaf\/90715508<\/a>> ; # Roger Fisher<\/span>\u00A0\u00A0\u00A0schema:copyrightYear<\/a> \"op.<\/span>\" ;\u00A0\u00A0\u00A0schema:creator<\/a> <http:\/\/viaf.org\/viaf\/100983640<\/a>> ; # Douglas Stone<\/span>\u00A0\u00A0\u00A0schema:datePublished<\/a> \"2010<\/span>\" ;\u00A0\u00A0\u00A0schema:exampleOfWork<\/a> <http:\/\/worldcat.org\/entity\/work\/id\/36029806<\/a>> ;\u00A0\u00A0\u00A0schema:inLanguage<\/a> \"en<\/span>\" ;\u00A0\u00A0\u00A0schema:name<\/a> \"Difficult conversations how to discuss what matters most<\/span>\" ;\u00A0\u00A0\u00A0schema:productID<\/a> \"835174198<\/span>\" ;\u00A0\u00A0\u00A0schema:publication<\/a> <http:\/\/www.worldcat.org\/title\/-\/oclc\/835174198#PublicationEvent\/new_york_toronto_london_etc_penguin_books_cop_2010<\/a>> ;\u00A0\u00A0\u00A0schema:publisher<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Agent\/penguin_books<\/a>> ; # Penguin Books<\/span>\u00A0\u00A0\u00A0schema:workExample<\/a> <http:\/\/worldcat.org\/isbn\/9780143118442<\/a>> ;\u00A0\u00A0\u00A0wdrs:describedby<\/a> <http:\/\/www.worldcat.org\/title\/-\/oclc\/835174198<\/a>> ;\u00A0\u00A0\u00A0\u00A0.<\/div>

Related Entities<\/h3>
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<http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Place\/london_etc<\/a>> # London etc<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Place<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"London etc<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Place\/toronto<\/a>> # Toronto<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Place<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Toronto<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/communication_interpersonnelle<\/a>> # Communication interpersonnelle<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Communication interpersonnelle<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/conversation<\/a>> # Conversation<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Conversation<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/discussion<\/a>> # Discussion<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Discussion<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Topic\/negociations<\/a>> # N\u00E9gociations<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"N\u00E9gociations<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/id.loc.gov\/vocabulary\/countries\/nyu<\/a>>\u00A0\u00A0\u00A0\u00A0a schema:Place<\/a> ;\u00A0\u00A0\u00A0dcterms:identifier<\/a> \"nyu<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/viaf.org\/viaf\/100983640<\/a>> # Douglas Stone<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Person<\/a> ;\u00A0\u00A0\u00A0schema:familyName<\/a> \"Stone<\/span>\" ;\u00A0\u00A0\u00A0schema:givenName<\/a> \"Douglas<\/span>\" ;\u00A0\u00A0\u00A0schema:name<\/a> \"Douglas Stone<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/viaf.org\/viaf\/14950835<\/a>> # Sheila Heen<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Person<\/a> ;\u00A0\u00A0\u00A0schema:familyName<\/a> \"Heen<\/span>\" ;\u00A0\u00A0\u00A0schema:givenName<\/a> \"Sheila<\/span>\" ;\u00A0\u00A0\u00A0schema:name<\/a> \"Sheila Heen<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/viaf.org\/viaf\/17361439<\/a>> # Bruce Patton<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Person<\/a> ;\u00A0\u00A0\u00A0schema:familyName<\/a> \"Patton<\/span>\" ;\u00A0\u00A0\u00A0schema:givenName<\/a> \"Bruce<\/span>\" ;\u00A0\u00A0\u00A0schema:name<\/a> \"Bruce Patton<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/viaf.org\/viaf\/90715508<\/a>> # Roger Fisher<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Person<\/a> ;\u00A0\u00A0\u00A0schema:birthDate<\/a> \"1922<\/span>\" ;\u00A0\u00A0\u00A0schema:deathDate<\/a> \",<\/span>\" ;\u00A0\u00A0\u00A0schema:familyName<\/a> \"Fisher<\/span>\" ;\u00A0\u00A0\u00A0schema:givenName<\/a> \"Roger<\/span>\" ;\u00A0\u00A0\u00A0schema:name<\/a> \"Roger Fisher<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/worldcat.org\/isbn\/9780143118442<\/a>>\u00A0\u00A0\u00A0\u00A0a schema:ProductModel<\/a> ;\u00A0\u00A0\u00A0schema:isbn<\/a> \"0143118447<\/span>\" ;\u00A0\u00A0\u00A0schema:isbn<\/a> \"9780143118442<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
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<http:\/\/www.worldcat.org\/title\/-\/oclc\/835174198#PublicationEvent\/new_york_toronto_london_etc_penguin_books_cop_2010<\/a>>\u00A0\u00A0\u00A0\u00A0a schema:PublicationEvent<\/a> ;\u00A0\u00A0\u00A0schema:location<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Place\/london_etc<\/a>> ; # London etc<\/span>\u00A0\u00A0\u00A0schema:location<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Place\/toronto<\/a>> ; # Toronto<\/span>\u00A0\u00A0\u00A0schema:location<\/a> <http:\/\/dbpedia.org\/resource\/New_York_City<\/a>> ; # New York<\/span>\u00A0\u00A0\u00A0schema:organizer<\/a> <http:\/\/experiment.worldcat.org\/entity\/work\/data\/36029806#Agent\/penguin_books<\/a>> ; # Penguin Books<\/span>\u00A0\u00A0\u00A0schema:startDate<\/a> \"co. 2010<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>

Content-negotiable representations<\/p>