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Diversity and inclusion in the global workplace : aligning initiatives with strategic business goals

Author: Carlos Tasso Eira de Aquino; R Robertson
Publisher: Cham, Switzerland : Palgrave Macmillan, [2018] ©2018
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This edited collection offers a nontraditional approach to diversity management, going beyond gender, race, and ethnicity. Examining ageism, disability, and spirituality, the book provides a discussion of different D & I applications and introduces a framework consisting of a diagnostic phase, gap analysis, and an action plan, which can be modified to attend to specific needs of organizations. Researchers and  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Printed edition:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Carlos Tasso Eira de Aquino; R Robertson
ISBN: 9783319549934 3319549936
OCLC Number: 1001434886
Description: 1 online resource
Contents: Acknowledgements; Contents; List of Figures; List of Tables; Introduction: The Twenty-First-Century Workplace D & I Challenge; Part I Diversity and Inclusion in the Workplace; Chapter 1 Diversity Across Cultures ; Overview (Dr. Kelley A. Conrad); South Africa (Dr. Herman van Niekerk); Diversity Management and Competitiveness; Learning, Change, and Reward Structures in a Multicultural Work Environment; India (Subodh Simon Karmarkar, MBA); Diversity Influences on Commitment to the Organization; Perceptions of Fairness and Respect; Frustrations in the Work Environment; Summary. Germany (Dr. Susanne Beier, LPC, NCC, NCCC)Summary; Mexico (Dr. Francisco Javier Reyes Avila); Summary; African Americans-Continental USA (Debra Jenkins, MS, MA); Diversity Management Issues; Strategic Approaches to Managing Diversity; Summary; Asian Americans-Hawaii, USA (Violet Nxedhlana, MHA); Commitment to the Organization; Perceptions of Fairness and Respect; Frustrations in the Work Environment; Afterword (Dr. Kelley A. Conrad); References; Chapter 2 Age Diversity in the Workplace ; Overview; Aging Workforce; Life Span Aging Theories; Age Stereotypes and Biases; Baby Boomers. Generation XMillennials; Age Discrimination; Cat's Paw Theory; Diversity Climate; Practical Applications for an Age-Inclusive Workplace; Analysis of Organizational Culture and Practices; Communication Initiatives; Recruitment Practices; Job Dimension Analysis; Training and Mentoring; Assessment of Commonalities; Summary; References; Chapter 3 Race, Ethnicity, and Religion in the Workplace ; Overview; Drivers of Diversity; Demographic Changes; Demographic Changes; Need for Skilled Workers; Benefits of a Racially and Ethnically Diverse Workforce; Challenges. Discrimination Based on Race and EthnicityIndigenous Peoples; The Case of Migrant Workers; Religious Diversity; International Perspectives; France; Legislative Approaches-Brazil, South Africa, and the USA; India; Strategies; Summary; References; Chapter 4 Sexual Orientation and Gender Diversity in the Workplace ; Overview; Role of Intersectionality; Microaggressions; Power and Privilege; Heterocentrism; Stigma and Minority Stress; Global Implications; Case Examples; Summary; References; Chapter 5 Diversity and Workplace Spirituality ; Overview; Businesses as Engines of Social Change. Valuing a Culture of Relational PerformanceOrganizational Conscience; Sustaining Organizational Conscience; Summary; References; Chapter 6 Design Thinking: Problem Solving in the Diverse Workplace ; Overview; Design Thinking for the Diverse Workplace; Definition; Human-Centered Design and Wicked Problems; Human-Centered Design and Wicked Problems; Design Thinking Case Studies; Design Thinking and Collaboration: Edison; A Corporate Commitment: Infosys in India Trained 97,000 in DT; Exercises in Culture Learning; Design Thinking: The Gateway to Human-Centered Innovation.
Responsibility: Carlos Tasso Eira de Aquino, Robert W. Robertson, editors.

Abstract:

This edited collection offers a nontraditional approach to diversity management, going beyond gender, race, and ethnicity.  Read more...

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