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The eight essential people skills for project management : solving the most common people problems for team leaders

Author: Zachary Wong
Publisher: Oakland, CA : Berrett-Koehler Publishers, [2018] ©2018
Edition/Format:   eBook : Document : English : First editionView all editions and formats
Summary:
This book provides practical strategies, skills, and tools to help project managers diagnose and solve their toughest people problems by showing them how to confront and correct bad behavior, increase team performance and inclusion, boost employee motivation and attitude, reduce change resistance and risk aversion, and manage difficult bosses.
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Zachary Wong
ISBN: 9781523097951 1523097957
OCLC Number: 1062396917
Description: 1 online resource (1 volume) : illustrations
Contents: Skill 1. How to diagnose and correct people problems : the wedge --
Skill 2. How to be tough on people problems without being tough on people : the three hats --
Skill 3. How to build highly successful teams : the loop --
Skill 4. How to boost people's attitudes, happiness, and performance : the ice cream cone --
Skill 5. How to turn around difficult people and underperformers : roll the ball forward --
Skill 6. How to motivate the right team behaviors : the ABC boxes --
Skill 7. How to succeed when faced with change, problems, and new challenges : the black box effect --
Skill 8. How to gain favor and influence with your boss : be more visible.
Responsibility: Zachary Wong.

Abstract:

This book provides practical strategies, skills, and tools to help project managers diagnose and solve their toughest people problems by showing them how to confront and correct bad behavior, increase team performance and inclusion, boost employee motivation and attitude, reduce change resistance and risk aversion, and manage difficult bosses.

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