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Electronic Government : 8th International Conference, EGOV 2009, Linz, Austria, August 31 - September 3, 2009. Proceedings

Author: Maria A Wimmer; Marijn Janssen; Hans J Scholl; Roland Traunmüller
Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009.
Series: SpringerLink: Springer e-Books; Lecture Notes in Computer Science, 5693.
Edition/Format:   Computer file : English : Online-ausgView all editions and formats
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Additional Physical Format: Erscheint auch als
Electronic government.
Berlin ; Heidelberg ; New York, NY : Springer, 2009
XIV, 414 S., graph. Darst.
Druck-Ausgabe
(DE-101)995947724
Material Type: Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Maria A Wimmer; Marijn Janssen; Hans J Scholl; Roland Traunmüller
ISBN: 9783642035166 3642035167 9783642035159 3642035159
OCLC Number: 608613656
Reproduction Notes: Online-Ausg. Berlin [u.a.] Springer, 2009. online-Ressource.
Description: S.
Contents: Reflecting E-Government Research.- Profiling the EG Research Community and Its Core.- Mapping the E-Government Research with Social Network Analysis.- Qualitative Data Analysis of Issue Interrelations and Interdependencies for E-Government Research Planning.- Administrative Reform and Public Sector Modernization.- Caste Structures and E-Governance in a Developing Country.- Towards Coordination Preparedness of Soft-Target Organisation.- Transforming Crisis Management: Field Studies on the Efforts to Migrate from System-Centric to Network-Centric Operations.- Joined-Up E-Government - Needs and Options in Local Governments.- Can ICT Reform Public Agencies?.- Time to Give in: Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT.- Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations.- Performance Management and Evaluation.- E-Government Implementation Evaluation: Opening the Black Box.- Refinement, Validation and Benchmarking of a Model for E-Government Service Quality.- Identifying Weaknesses for Chilean E-Government Implementation in Public Agencies with Maturity Model.- A Multiple-Item Scale for Assessing E-Government Service Quality.- Process-Based Governance in Public Administrations Using Activity-Based Costing.- Survey of E-Government Portals in European Capitals and Large Cities: A Benchmarking Study of G2B-Services.- Assessment of Website Quality: Scandinavian Web Awards Right on Track?.- Post Recommendation in Social Web Site.- Aspects in Government-To-Citizen Interactions.- Channel Integration in Governmental Service Delivery: The Effects on Citizen Behavior and Perceptions.- Opening the Black Box: Exploring the Effect of Transformation on Online Service Delivery in Local Governments.- Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM.- Visual Culture and Electronic Government: Exploring a New Generation of E-Government.- On the Origin of Intermediary E-Government Services.- Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal.- The State of Client-Centered Public Service Delivery in the Netherlands.- Impact of Information and Communication Technologies on School Administration: Research on the Greek Schools of Secondary Education.- Building Blocks in E-Government Advancements.- From National to Supranational Government Inter-Organizational Systems: An Extended Typology.- eGIF4M: eGovernment Interoperability Framework for Mozambique.- Metadata Sets for e-Government Resources: The Extended e-Government Metadata Schema (eGMS+).- Bidding for Complex Projects: Evidence from Italian Government's Acquisitions of IT Services.- Role-Based and Service-Oriented Security Management in the E-Government Environment.- IT Enabled Risk Management for Taxation and Customs: The Case of AEO Assessment in the Netherlands.- Professional Presentation in Austrian E-Government.- Explaining the Behavioral Intention towards BI Implementation in Public Administrations - A Principal-Agent Theory Approach.
Series Title: SpringerLink: Springer e-Books; Lecture Notes in Computer Science, 5693.
Responsibility: edited by Maria A. Wimmer, Hans J. Scholl, Marijn Janssen, Roland Traunmüller.

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