The electronic resources troubleshooting guide (eBook, 2020) [WorldCat.org]
skip to content
The electronic resources troubleshooting guide
Checking...

The electronic resources troubleshooting guide

Author: Holly Talbott; Ashley Zmau
Publisher: Chicago : ALA Editions, 2020.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"This guide shows you how to develop a library-wide workflow and a shared understanding of the components delivering electronic resources to your patrons"--
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Talbott, Holly, 1987-
Electronic resources troubleshooting guide.
Chicago : ALA Editions, 2020
(DLC) 2020010139
(OCoLC)1155482745
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Holly Talbott; Ashley Zmau
ISBN: 9780838947913 083894793X 0838947913 9780838947920 0838947921 9780838947937
OCLC Number: 1155487645
Description: 1 online resource (ix, 173 pages) : illustrations
Contents: Troubleshooting as problem solving --
The access chain --
Soliciting problem reports --
Diagnosing access issues --
Resolving access issues --
Common access issues and examples --
Troubleshooting workflows and training --
Proactive troubleshooting.
Responsibility: Holly Talbott and Ashley Zmau.

Abstract:

In the realm of electronic resources everything runs smoothly - until suddenly, without warning, it doesn't. This hands-on guide from two expert ERM librarians walks you through the essentials of  Read more...

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.