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Ethics Management in Libraries and Other Information Services.

Author: Margarita Pérez Pulido
Publisher: Kent : Elsevier Science, 2017.
Series: Chandos information professional series.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Pulido, Margarita Pérez.
Ethics Management in Libraries and Other Information Services.
Kent : Elsevier Science, ©2017
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Margarita Pérez Pulido
ISBN: 9780081018958 0081018959
OCLC Number: 1005615075
Description: 1 online resource (188 pages).
Contents: Front Cover; Ethics Management in Libraries and Other Information Services; Copyright Page; Contents; List of Figures; List of Tables; List of Abbreviations; 1 Why Implement Organisational Ethics?; The Context of Sustainability; Social Responsibility in Organisations; An Ethical Management Model in Organisations; Case Study; References; 2 Individual, Professional and Organisational Ethics; Public Sector Ethics; The Values; Ethical Conflicts Resolution and Decisions Making; Case Study; Recognising the Conflict; Analysing the Context; Reflecting on the Who, What, How and for What. Identify the NormMaking an Assessment; References; 3 Ethical Dimension in Libraries and Other Organisational Information Services; Deontological Codes of the Profession; Deontological Code of the Organisation; The Stakeholders Theory; Elaboration of a Code of Ethics for the Organisation; Management Team and Public Authorities; The Professionals; The Suppliers and Partnerships; The Customers/Users; The Community and Society in General; Case Study; References; 4 The Quality Management Contribution to the Ethical Behaviour of the Organisation; Basic Principles of the Quality Management. Ethical Implications in the ISO Standards 9001:2008 and 9001:2015Context of the Organisation; The Stakeholders; The Processes; Leadership; Planning; Support; Operation; Performance Evaluation; Improvement; Ethical Implications of the EFQM Model; Leadership; Strategy; People; Partnerships and Resources; Processes, Products and Services; Customer Results; People Results; Society Results; Key Results; Case Study; Leadership; Strategy; People; Partnerships and Resources; Processes, Products and Services; Customers Results; People Results; Society Results; Activity Key Results; References. 5 ISO 26000:2010 Guidance on Social Responsibility: Concept and Practical ApplicationPrinciples of the Social Responsibility; Principle 1: Accountability; Principle 2: Transparency; Principle 3: Ethical Behaviour; Principle 4: Respect for Stakeholder Interests; Principle 5: Respect for the Rule of Law; Principle 6: Respect for International Norms of Behaviour; Principle 7: Respect for Human Rights; Social Responsibility Core Subjects; Subject 1: Organisational Governance; Subject 2: Human Rights; Subject 3: Labour Practices; Subject 4: The Environment; Subject 5: Fair Operating Practices. Subject 6: Consumer IssuesSubject 7: Community Involvement and Development; How to Implement Social Responsibility in an Organisation; Towards a Social Responsibility Certification; Case Study; References; Index; Back Cover.
Series Title: Chandos information professional series.

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Presents professional ethics from a managerial point-of-view, explaining how to implement ethical management systems in libraries and information services and presenting the necessary tools needed to understand the practical application of a system of ethical management based on ISO 26000: 2010. The examples and selected case studies will be helpful to professionals, teachers and students who want to both explore and apply ethics now and in the future.

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