La excelencia en el servicio (Book, 1998) [WorldCat.org]
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La excelencia en el servicio
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La excelencia en el servicio

Author: Karl Albrecht; Lawrence J Bradford; Jesús Villamizar Herrera; Humberto Serna Gómez
Publisher: Santafé de Bogotá : 3R Editores, 1998.
Series: Temas gerenciales.
Edition/Format:   Print book : Spanish : 1a edView all editions and formats
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Document Type: Book
All Authors / Contributors: Karl Albrecht; Lawrence J Bradford; Jesús Villamizar Herrera; Humberto Serna Gómez
ISBN: 9588017289 9789588017280
OCLC Number: 41245202
Description: 237 p. : illustrations ; 24 cm.
Series Title: Temas gerenciales.
Other Titles: Service advantage.
Responsibility: Karl Albrecht, Lawrence J. Bradford ; traducción, Jesús Villamizar Herrera ; revisión técnica, Humberto Serna Gómez.

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