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EXIN ITAMOrg IT asset management foundation : workbook

Author: Hans van den Bent
Publisher: [Netherlands] : Van Haren Publishing, 2017.
Edition/Format:   eBook : Document : English
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Genre/Form: Electronic books
Study guides
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Hans van den Bent
ISBN: 9789401802383 9401802386
OCLC Number: 1012609518
Description: 1 online resource.
Contents: Intro; Colophon; List of figures and diagrams; Introduction; 1. Introduction to IT Asset Management (ITAM); 1.1 Definition and goal of ITAM; 1.2 Standards and best practices; 1.3 ITAM models; Exam preparation: chapter 1; 2. Hardware Asset Management (HAM); 2.1 Introduction to HAM; 2.2 Identification and management of hardware assets; 2.3 Best practices, tools and mobile devices; Exam preparation: chapter 2; 3. Software Asset Management (SAM); 3.1 Definition and objectives of SAM; 3.2 The concept of compliance; 3.3 The risks and costs related to software audits; Exam preparation: chapter 3 4. Services and Cloud Asset Management (SEAM)4.1 Definition and objectives of SEAM; 4.2 The concept of services and Cloud computing; 4.3 The practice of SEAM; 4.4 Contracts and contract negotiation in SEAM; Exam preparation: chapter 4; 5. People and Information Asset Management (PINAM); 5.1 Definition and objectives of PINAM; 5.2 The guiding principles of PINAM; 5.3 The practice of PINAM; 5.4 Services and Cloud: BYOD (Bring Your Own Device); Exam preparation: chapter 5; 6. IT Asset Management Interfaces; 6.1 The interfaces of IT Asset Management; 6.2 IT Asset Management roles Exam preparation: chapter 6Appendix: Basic Concepts List; Appendix: Organizations; Answer Key
Responsibility: Hans van den Bent.

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