Exit, voice, and loyalty : responses to decline in firms, organizations, and states. (Book, 1970) [WorldCat.org]
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Exit, voice, and loyalty : responses to decline in firms, organizations, and states.

Author: Albert O Hirschman
Publisher: Cambridge : Harvard University Press, 1970.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Hirschman makes a basic distinction between alternative ways of reacting to  Read more...

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Document Type: Book
All Authors / Contributors: Albert O Hirschman
ISBN: 0674276507 9780674276505 0674276604 9780674276604
OCLC Number: 421978131
Description: 162 pages
Contents: 1. Introduction and Doctrinal Background Enter "exit" and "voice" Latitude for deterioration, and slack in economic thought Exit and voice as impersonations of economics and politics 2. Exit How the exit option works Competition as collusive behavior 3. Voice Voice as a residual of exit Voice as an alternative to exit 4. A Special Difficulty in Combining Exit and Voice 5. How Monopoly Can be Comforted by Competition 6. On Spatial Duopoly and the Dynamics of Two-Party Systems 7. A Theory of Loyalty The activation of voice as a function of loyalty Loyalist behavior as modified by severe initiation and high penalties for exit Loyalty and the difficult exit from public goods (and evils) 8. Exit and Voice in American Ideology and Practice 9. The Elusive Optimal Mix of Exit and Voice Appendixes A. A simple diagrammatic representation of voice and exit B. The choice between voice and exit C. The reversal phenomenon D. Consumer reactions to price rise and quality decline in the case of several connoisseur goods F. The effects of severity of initiation on activism: design for an experiment (in collaboration with Philip G. Zimbardo and Mark Snyder) Index
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Hirschman's work changes how you see the world. It illuminates yesterday, today, and tomorrow... His most important [book]. -- Cass R. Sunstein * New York Review of Books * A 126-page burst of Read more...

 
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