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Exploring new frontiers : reshaping the postal industry

Author: Derek Osborn
Publisher: Faringdon,Oxfordshire : Libri Publishing, 2018.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: (OCoLC)1048282500
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Derek Osborn
ISBN: 9781911450597 191145059X
OCLC Number: 1061275111
Description: 1 online resource.
Contents: Cover; Contents; Acknowledgements; The Editor; Introduction; Section 1: Exploring New Frontiers with Technology; Digital Disruptions; Disrupting the disruptors; Theory of postal market disruptive innovation; In the age of disruptive innovation: Do you simply compete on low cost?; Postal goes digital: Digitisarion is changing postal logistics; Addressing the digital age; Autonomy, AI, Robotics and Drones; Why robotics is a key driver for E-commerce in the 2020s; Autonomous solutions will reshape the postal and logistics sector Artificial Intelligence: A new frontier for the express and postal sector?Autonomy, artificial intelligence and machine learning; Robots, drones and driverless cars: Increasing autonomy in last-mile delivery; Drones, robots and self-driving vehicles: Reshaping the logistics industry; Blockchain; How postal operators are impacted by blockchain technology; How blockchain will change the shape of the postal industry; Section 2: Exploring New Frontiers in the Market; Evolving Market and E-commerce; The game has changed; E-commerce, networks and postal transformation Are there limits to the growth of parcels?How postal services will meet customer demand in the future cities; The coffee machine: Big data --
A chance for postal companies?; Financial Inclusion; A postal role for financial inclusion in the emerging digital economy; The future role of the posts in financial inclusion: A critical analysis; Printed Media; Printed DM campaigns: Paper is still a business opportunity for posts; The continuing relevance and importance of marketing mail; Social Media, Re-Branding and 'Millenials'; The Postal sector and social media: Friends or enemies? The re-branding of postal servicesLeadership and talent succession in the postal sector; Section 3: Exploring New Frontiers in the Postal Sector; Diversification; Postal operators as a potential hub between financial, digital and mobile services; Diversification is a necessity for postal operators: How it has worked for Namibia post; The challenges to the postal value chain; Regulatory Topics and Universal Service; Is universal service really necessary?; Universal service and the universal postal union: Time to reform the global postal sector? How is China's universal postal service evolving in the digital era?Strategic Opportunities; Public sector transformation; Challenges and opportunities for the postal sector: The path towards 2025; Where to? The postal business dilemma; Postscript; Contributors
Responsibility: edited by Derek Osborn.

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