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Flawless consulting : a guide to getting your expertise used

Author: Peter Block
Publisher: San Francisco, Calif. : Pfeiffer, ©2000.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:

The second edition of the "consultant's bible" is here! For over fifteen years, consultants----both internal and external----have relied on Peter Block's landmark bestseller, Flawless Consulting, to  Read more...

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Genre/Form: Guide (Descripteur de forme)
Document Type: Book
All Authors / Contributors: Peter Block
ISBN: 0787948039 9780787948030
OCLC Number: 300129694
Description: xxvii, 371 pages : illustrations
Contents: A Consultant by Any Other Name; Techniques Are Not Enough; Flawless Consulting; Contracting Overview; The Contracting Meeting; The Agonies of Contracting; The Internal Consultant; Understanding Resistance; Dealing with Resistance; From Diagnosis to Discovery; Getting the Data; Whole Systems Discovery; Preparing for Feedback; Managing the Feedback Meeting; Implementation; Strategies of Engagement; Some Tools for Engagement; Ethics and the Shadow Side; The Heart of the Matter; Another Checklist You Can Use; Suggestions for Further Reading; Acknowledgements; About the Author.
Responsibility: Peter Block.

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"For external and internal consultants alike, Peter Block provides the roadmap to travel what always seems like unchartered terrain. The power behind Peter's work lies not only in the compass he Read more...

 
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