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Friendly fire : the accidental shootdown of U.S. Black Hawks over Northern Iraq

Author: Scott A Snook
Publisher: Princeton, N.J. : Princeton University Press, ©2000.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
"On April 14, 1994, two U.S. Air Force F-15 fighters accidentally shot down two U.S. Army Black Hawk Helicopters over Northern Iraq, killing all twenty-six peacekeepers onboard. This book attempts to make sense of this tragedy - a tragedy that on its surface makes no sense at all." "With almost twenty years in uniform and a Ph. D. in organizational behavior, Lieutenant Colonel Snook writes from a unique perspective.  Read more...
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Genre/Form: Electronic books
Case studies
Additional Physical Format: Print version:
Snook, Scott A., 1958-
Friendly fire.
Princeton, N.J. : Princeton University Press, ©2000
(DLC) 99041097
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Scott A Snook
ISBN: 9781400840977 140084097X
OCLC Number: 759160416
Awards: Winner of George R. Terry Book Award 2002
Description: 1 online resource (xvii, 257 pages) : illustrations, maps
Contents: Cover; Half title; Title; Copyright; Dedication; Contents; List of Figures; Preface; Acknowledgments; List of Abbreviations; 1. Introduction: How In the World Could This Happen?; Motivation: To Learn from and Correct Our Mistakes; Theoretical Domain: A Normal Accident in a Highly Reliable Organization; Data: We Know Exactly "What" Happened; Analytical Strategy: Constructing a Causal Map; Outline of the Book: An Explanation Across Levels; 2. The Shootdown: A Thin Description; Background: Context Is Important; Command and Control: Dense Webs of Crosscutting Guidance. The Players: SAVVY, COUGAR, MAD DOG, DUKE, EAGLEs, and TIGERsThe Shootdown: A Deadly Dance; Multiple Explanations: A Walk Through the Causal Map; 3. Individual-Level Account: Why Did the F-15 Pilots Misidentify the Black Hawks?; Making Sense: Seeing Through the Mind's Eye; Ambiguous Stimulus: What Did They Actually See?; Expectations: What Did They Expect to See?; Desire: What Did They Want to See?; Summary: Why They Saw What They Saw; 4. Group-Level Account: Why Did the AWACS Crew Fail to Intervene?; A Weak Team: Overmatched; Diffuse Responsibility: When Everyone's Responsible No One Is. Implications: Let's Build a Library1. Method; Appendixes; 2. Friendly Fire Applied: Lessons for Your Organization?; References; Index.
Responsibility: Scott A. Snook.

Abstract:

On April 14, 1994, two US Air Force F-15 fighters accidentally shot down two US Army Black Hawk Helicopters over Northern Iraq, killing all twenty-six peacekeepers onboard. This book attempts to make  Read more...

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Winner of the George Terry Award "The reader will be fascinated... The conclusion is eye-opening and the 'lessons learned' are insightful... A lucid and well-argued book that is a must-read for Read more...

 
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