Fundamentals of reference (Book, 2012) [WorldCat.org]
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Fundamentals of reference
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Fundamentals of reference

Author: Carolyn Mulac
Publisher: Chicago : American Library Association, 2012.
Series: ALA fundamentals series.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
The all-in-one "Reference reference" you?ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it  Read more...
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Details

Genre/Form: bibliographies
Bibliographies
Bibliography
Bibliographie
Document Type: Book
All Authors / Contributors: Carolyn Mulac
ISBN: 9780838910870 0838910874
OCLC Number: 666224031
Description: xii, 131 pages ; 23 cm.
Contents: Reference sources --
Encyclopedias --
Websites --
Dictionaries --
Almanacs, handbooks, and yearbooks --
Indexes --
Directories --
Geographical sources --
Biographical sources --
Statistical sources --
Reference services --
The reference interview --
Reference service in person --
Telephone reference service --
Online reference service --
Reference service to children and young adults --
Reference service in special subjects --
Reference policies --
Reference standards --
Reference evaluation --
Appendix. ALA documents.
Series Title: ALA fundamentals series.
Responsibility: Carolyn M. Mulac.

Abstract:

The all-in-one "Reference reference" you?ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work. --Publisher's website.

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