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Get them talking : managing change through case studies and case study discussion

Author: Reference and User Services Association.
Publisher: Chicago, IL : Reference and User Services Association, 2000.
Series: RUSA occasional papers, no. 25.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Reference and User Services Association.
ISBN: 0838981062 9780838981061
OCLC Number: 868999500
Description: viii, 35 p. ; 28 cm.
Series Title: RUSA occasional papers, no. 25.
Responsibility: American Library Association, Reference and User Services Association, Management and Operation of User Services Section, Managaement of Reference Committee ; Gwen Arthur, editor.

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