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Getting started in service design : a how-to-do-it manual

Author: Joe J Marquez; Annie Downey
Publisher: Chicago : ALA Neal-Schuman, an imprint of the American Library Association, 2017
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Joe J Marquez; Annie Downey
ISBN: 0838915647 9780838915646
OCLC Number: 1041326810
Description: 107 p.
Contents: About service design --
Getting started with evaluating services --
Project planning --
Service design tools --
Analysis and synthesis
Responsibility: Joe J Marquez, Annie Downey.

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