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Getting started in service design : a how-to-do-it manual

Autore: Joe J Marquez; Annie Downey
Pubblicazione: Chicago : ALA Neal-Schuman, an imprint of the American Library Association, 2017.
Edizione/Formato:   Libro a stampa : EnglishVedi tutte le edizioni e i formati
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Tipo documento Libro
Tutti gli autori / Collaboratori: Joe J Marquez; Annie Downey
ISBN: 9780838915646 0838915647
Numero OCLC: 1065287832
Descrizione: xi, 107 pages : illustrations ; 28 cm
Contenuti: About service design --
Getting started with evaluating services --
Project planning --
Service design tools --
Analysis and synthesis.
Responsabilità: Joe J. Marquez, Annie Downey.

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