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Getting them to give a damn : how to get your front line to care about your bottom line Preview this item
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Getting them to give a damn : how to get your front line to care about your bottom line

Author: Eric Chester
Publisher: New York : Kaplan Pub., ©2005.
Edition/Format:   Print book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Eric Chester
ISBN: 1419504584 9781419504587
OCLC Number: 123899705
Notes: Includes index.
Description: xii, 207 pages ; 23 cm
Contents: The pagoda principle --
Who's calling the shots? --
Valuesquake : the shift in work ethic --
The "give a damn" continuum --
The Opie ideal --
Identifying Opies --
Recruiting Opies --
Retention : hang on for dear life --
Compensation : share the love --
Recognition : does anyone notice? --
Management style : zag to avoid the drag --
Turnover : slowing down the endless treadmill --
Orientation and training : buy in from day one --
Communication : laying down the law and keeping it --
Honesty : it's the best policy : what's yours? --
Mentorship : Simon says "lead the way" --
Service : keeping your youngest employees from driving away your oldest customers --
Stone cold crazy kidployees --
Opportunity knocks at Southwestern --
U.S. Army : buy in of the highest order --
A great job flippin' burgers? --
And one to grow on.
Responsibility: Eric Chester.
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<http:\/\/experiment.worldcat.org\/entity\/work\/data\/314219619#Topic\/young_adults_employment_united_states<\/a>> # Young adults--Employment--United States<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:hasPart<\/a> <http:\/\/id.loc.gov\/authorities\/subjects\/sh85149273<\/a>> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Young adults--Employment--United States<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.<\/div>
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<http:\/\/id.loc.gov\/vocabulary\/countries\/nyu<\/a>>\u00A0\u00A0\u00A0\u00A0a schema:Place<\/a> ;\u00A0\u00A0\u00A0dcterms:identifier<\/a> \"nyu<\/span>\" ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/id.worldcat.org\/fast\/1058797<\/a>> # Personnel management<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Personnel management<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.<\/div>
<http:\/\/id.worldcat.org\/fast\/1145585<\/a>> # Teenagers--Employment<\/span>\u00A0\u00A0\u00A0\u00A0a schema:Intangible<\/a> ;\u00A0\u00A0\u00A0schema:name<\/a> \"Teenagers--Employment<\/span>\"@en<\/a> ;\u00A0\u00A0\u00A0\u00A0.<\/div>
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