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Government digital : the quest to regain public trust

Author: Alex Benay
Publisher: Toronto, Ontario, Canada : Dundurn, [2018] ©2018
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Governments worldwide have lost the trust and faith of citizens and other stakeholders. A steady decline in public sector performance, a reluctance to revisit existing business models within government, and the sheer pace of technological change experienced in the past decade have put the public sector at a crossroads. If governments wish to govern stakeholders in ways that reflect their commitment to service, they  Read more...
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Additional Physical Format: Benay, Alex, author.
Government digital.
Toronto : Dundurn, 2018.
(CaOONL)2018903176X
Document Type: Book
All Authors / Contributors: Alex Benay
ISBN: 9781459742062 1459742060
OCLC Number: 1016042837
Description: 218 pages ; 22 cm
Contents: Intro; Contents; Introduction; 1: Trust in an Era of "Open" and Digital Government; 2: Shift Happens: Governments and the Fourth Industrial Revolution; 3: Fifth-Generation Wireless: The Backbone Behind Smart Cities and Smart Government; 4: Building the Fu ture of Learning; 5: On Openness; 6: Government Social Media; 7: The Future of Digital Government Services; 8: Building a Digital Government the e-Estonian Way; 9: Government as a Platform: How Governments Can Leadin a Digital World; 10: A Path to Exponential Government; Conclusion; Acknowledgements; List of Abbreviations.
Responsibility: Alex Benay.

Abstract:

Industry, academic, and government experts present a roadmap for radical change in how we govern. Learnings and recommendations point the way forward for governments in an age where standing still  Read more...

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This book is an excellent blueprint for governments around the world that need to retool their infrastructure, their policies and their citizens for the success in the interconnected, data-driven Read more...

 
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