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Handbook of innovation in public services

Author: Stephen P Osborne; Louise Brown, (Director)
Publisher: Cheltenham : Edward Elgar, ©2013.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

Innovation is a core issue for public services and is a key element of public services reform - particularly in this age of austerity where policymakers urge the need to `innovate to do more with  Read more...

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Additional Physical Format: Online version:
Handbook of innovation in public services
Document Type: Book
All Authors / Contributors: Stephen P Osborne; Louise Brown, (Director)
ISBN: 9781849809740 9781782540335 1782540334 1849809747
OCLC Number: 1001577768
Description: xiv, 587 s. : illustrations ; 25 cm
Contents: Contents:Introduction: Innovation in Public ServicesStephen P. Osborne and Louise Brown PART I: THE CONTEXT OF INNOVATION IN PUBLIC SERVICES1. Explaining Patterns of Public Management Reform DiffusionJoe Wallis and Shaun Goldfinch2. Innovation and Reform in Public Administration: One Subject or Two?Laurence E. Lynn, Jr.3. Public and Private Features of InnovationJean Hartley4. A Services-influenced Approach to Public Service Innovation?Stephen P. Osborne 5. Public Service Innovation: What Messages from the Collision of Innovation Studies and Services Research?Ian MilesPART II: INNOVATION AND CHANGE IN PUBLIC SERVICES6. Innovation as the Practice of Change in the Public SectorIan Colville and Mike Carter 7. Managing the Change Process: The State of the ArtKerry Brown and Jennifer Waterhouse8. Managing Stakeholders in the Change and Innovation ProcessJohn M. Bryson and Barbara C. CrosbyPART III: KEY MANAGERIAL ISSUES IN INNOVATION IN PUBLIC SERVICES9. Evidence-based Policy-making for InnovationBrian W. Head10. Innovation in Public Services: Engaging with RiskStephen P. Osborne and Louise Brown11. Entrepreneur or Entrepreneurship in Public Services? Zoe Radnor, Hannah Noke and Andrew Johnston12. Against All Odds: Bottom-up Entrepreneurship and Innovation in the Department of DefenseNancy C. Roberts and Carrick Longley13. Leading Successful Innovation in Local Public ServicesJames H. Svara14. Strategic Management and Change in the Public ServicesPaul Joyce15. Public Procurement of InnovationJakob Edler and Elvira Uyarra16. Ethical Innovation in the Public ServicesMichael Macaulay and David NorrisPART IV: ICT, E-GOVERNMENT AND INNOVATION17. E-government and Innovation: The Socio-political Shaping of ICT as a Source of InnovationVictor Bekkers 18. Analyzing Policies for Government Innovation in Practice: Electronic Government Policy in Italy, 1993-2003Valentina Mele19. Innovation and Information in Public/Third Sector Partnerships for Older People's Services: Case Studies from England and ItalyRob Wilson, Sue Baines and Mike MartinPART V: COLLABORATION, NETWORKS, CO-PRODUCTION AND THE ROLE OF THE THIRD SECTOR IN INNOVATION IN PUBLIC SERVICES20. Collaborative Innovation in the Public SectorJacob Torfing21. Innovation in an Inter-organisational ContextTony Kinder22. Innovation in Complex Public Service SystemsMary Lee Rhodes23. Innovation, Networks and LeadershipMyrna P. Mandell and Robyn Keast24. Policy Networks and InnovationJenny M. Lewis, Damon Alexander and Mark Considine25. Co-production and Innovation in Public Services: Can Co-production Drive Innovation?Kirsty Strokosch26. The Once and Future Pioneers? The Innovative Capacity of Voluntary Organizations and the Provision of Public Services: A Longitudinal Approach Stephen P. Osborne, Celine Chew and Kate McLaughlin27. Role of Third Sector Organizations in Health Innovation NetworksPaul Windrum28. Social Enterprise and Innovation in Third Sector OrganizationsCeline Chew and Fergus Lyon29. User Involvement in Public Services InnovationBirgit Jaeger 30. Citizens and the Co-creation of Public Service InnovationsMichelle FarrPART VI: INNOVATION IN PUBLIC SERVICES IN PRACTICE31. Evidence-based Innovation in Practice: Experiences from Health Care and Implications for the FutureGill Harvey32. NHS Direct: A UK Health Sector Innovation StudyPaul Cunningham33. Internal and External Influences on the Capacity for Innovation in Local GovernmentRichard M. Walker34. Innovations in Structure: Experience from Local Government in the UKRhys Andrews and George A. Boyne35. Strengthening the Spread of Innovation in the UK's National Health ServiceJames Barlow36. Exploring the Diffusion and Sustainability of Service Innovation in HealthcareTrisha Greenhalgh, Cathy Barton-Sweeney and Fraser MacfarlanePART VII: CONCLUSIONS37. Innovation in Public Services: Old and New Directions for KnowledgeLouise Brown and Stephen P. OsborneIndex
Responsibility: edited by Stephen P. Osborne, Louise Brown.

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