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Handbook of usability testing : how to plan, design, and conduct effective tests

Author: Jeffrey Rubin; Dana Chisnell
Publisher: Indianapolis, IN : Wiley Pub., ©2008.
Edition/Format:   Book : English : 2nd edView all editions and formats
Database:WorldCat
Summary:
"This fully revised handbook, a leading resource since 1994, provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices and more varied examples, it can give you that all-important marketplace advantage: products that perform the way users expect."--BOOK JACKET.
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Jeffrey Rubin; Dana Chisnell
ISBN: 9780470185483 0470185481
OCLC Number: 212204392
Notes: Includes index.
Description: xxxvi, 348 p. : ill. ; 24 cm.
Contents: Part One: Usability testing: an overview. What makes something usable? --
What is usability testing? --
When should you test? --
Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan --
Set up a testing environment --
Find and select participants --
Prepare test materials --
Conduct the test sessions --
Debrief the participant and observers --
Analyze data and observations --
Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience.
Responsibility: Jeff Rubin, Dana Chisnell.
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Abstract:

Whether it's software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help  Read more...

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