Hard conversations unpacked : the Whos, the whens, and the what-ifs (Book, 2016) [WorldCat.org]
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Hard conversations unpacked : the Whos, the whens, and the what-ifs

Author: Jennifer Abrams
Publisher: Thousand Oaks, California : Corwin, a SAGE Company, [2016]
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Tough talks are never easy, but in her best-selling book, Having Hard Conversations, Jennifer Abrams showed educators how to speak intentionally with colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, she moves readers deeper into the nuances of how to prepare for those conversations while building expectations for positive and meaningful outcomes. Putting  Read more...
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Additional Physical Format: ebook version :
Document Type: Book
All Authors / Contributors: Jennifer Abrams
ISBN: 9781506302904 1506302904
OCLC Number: 921165894
Description: xv, 90 pages ; 28 cm
Contents: Foreword /Douglas Fisher and Nancy Frey --
Preface --
Acknowledgments --
About the Author --
Chapter 1. Is this really a hard conversation or something else? --
Chapter 2. Clarity, clarity, clarity --
Chapter 3. Being other-focused: planning the hard conversation --
Chapter 4. Organizational politics, working with supervisors or groups, and hard conversations --
Chapter 5. Scripting a humane, growth-producing conversation --
Chapter 6. What if they say ... ? Possible responses --
Chapter 7. How to be a better recipient of feedback --
Conclusion --
Resource: inspirational quotes for having hard conversations --
References and suggested readings --
Index.
Responsibility: Jennifer Abrams ; foreword by Douglas Fisher and Nancy Frey.

Abstract:

Prepare for hard conversations by knowing what to plan for before, during, and after the talk. Explore potential influences and discover how to frame growth-producing, other-centered outcomes.  Read more...

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Abrams, who cites a broad and current body of literature, provides a valuable rationale for why certain ways of talking are more effective than others. -- Robert J. Garmston - Professor Emeritus & Read more...

 
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