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Hearing the voice of the Shingo principles : creating sustainable cultures of enterprise excellence

Author: Robert Derald Miller
Publisher: New York, NY : Routledge, [2018]
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Miller, Robert Derald.
Building sustainable cultures of enterprise excellence.
New York : Taylor & Francis, [2018]
(DLC) 2018002608
Material Type: Document
Document Type: Book, Computer File
All Authors / Contributors: Robert Derald Miller
ISBN: 9781351173988 1351173987 9781351173995 1351173995 9781351174008 1351174002
OCLC Number: 1030446696
Notes: "A Productivity Press book".
Description: 1 online resource (xxiv, 187 pages)
Contents: Introduction --
The power of the culture --
Values, behavior and corporate culture --
Principles & foundational truths --
The Shingo model --
Respect every individual --
Lead with humility --
Seek perfection --
Assure quality at the source --
Flow value to customers --
Embrace scientific thinking --
Principles of enterprise alignment --
Leaders lead culture --
Hearing the voice of principles.
Responsibility: Robert D. Miller.

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One huge strength of Bob Miller's book is that it strikes at the heart of leadership by drawing upon the truths that underpin the principles. I believe these will resonate with many leaders who are Read more...

 
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