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High performance through process excellence : from strategy to execution with business process management

Author: Mathias Kirchmer
Publisher: Berlin ; New York : Springer, ©2011.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
Summary:
Continuously changing market requirements as well as new developments in information technology have become a dominating factor in today's business environment. To be successful enterprises have to adapt quickly to new opportunities and threats. They have to take smart decision and execute fast. Innovation and agility become important success factors. The Management of Process Excellence (MPE) is the main enabler.  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Kirchmer, Mathias.
High performance through process excellence.
Heidelberg : Springer, 2011
(DLC) 2011935216
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Mathias Kirchmer
ISBN: 9783642211652 3642211658 9783642211645 364221164X
OCLC Number: 747105205
Description: 1 online resource (xviii, 178 pages) : illustrations
Contents: Management of process excellence : what is it and why do you need it? --
Innovation : an important goal of MPE --
Information technology enabling process execution with MPE --
Business process change management for MPE --
Business process governance for MPE --
Reference models to empower MPE --
Inter-enterprise business processes enabled by MPE --
Emergent processes enabled by MPE --
Globalization requires MPE --
Small and medium enterprises also benefit from MPE --
What has jazz to do with MPE --
Epilogue : process excellence is becoming popular.
Responsibility: Mathias Kirchmer.

Abstract:

High Performance Through Process Excellence explores how business process management delivers real value in private and public sector organizations around the world. It is written for executives and  Read more...

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