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Human-centered digitalization and services

Author: Marja Toivonen; Eveliina Saari
Publisher: Singapore : Springer, [2019]
Series: Translational systems sciences, v. 19.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Printed edition:
Printed edition:
Printed edition:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Marja Toivonen; Eveliina Saari
ISBN: 9789811377259 9811377251 9811377243 9789811377242 9789811377266 981137726X 9789811377273 9811377278
OCLC Number: 1103605878
Description: 1 online resource
Contents: Chapter 1: Transformations of Services --
Chapter 2: Human-centric service co-innovation in public services from a practice-based perspective: a case of elderly care --
Chapter 3: Systems perspectives on the interaction between human and technological resources --
Chapter 4: HUMAN-CENTERED CO-EVALUATION METHOD AS A MEANS FOR SUSTAINABLE SERVICE INNOVATIONS --
Chapter 5: The changing everyday life of families and young people --
Chapter 6: Institutional logics in service ecosystems --
an analysis of immigration and social inclusion --
Chapter 7: The views of professionals on patients' value co-creation activities in public healthcare --
Chapter 8: Learning to interpret technological breakdowns: A path to technological literacy --
Chapter 9: Aging and technology in Japan and Finland --
Comparative remarks --
Chapter 10: Robots as social and physical assistants in elderly care --
Chapter 11: Innovation by experimenting in public services --
Chapter 12: New Information Systems Supporting the Emotional Aspect of Care --
Chapter 13: Reframing Autonomy-My Data, Our Data and the Question of Human Dignity --
Chapter 14: Elderly care and digital services: Toward a sustainable sociotechnical transition --
Chapter 15: The Cinderella Story --
Employees Reaching for New Agency in the Digital Era --
Chapter 16: How Society Can Maintain Human-Centric Artificial Intelligence.
Series Title: Translational systems sciences, v. 19.
Responsibility: Marja Toivonen, Eveliina Saari, editors.

Abstract:

This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of  Read more...

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