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Human information interaction : an ecological approach to information behavior

Author: Raya Fidel
Publisher: Cambridge, Massachusetts : MIT Press, ©2012.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Human information interaction (HII) is an emerging area of study that investigates how people interact with information; its subfield human information behavior (HIB) is a flourishing, active discipline. Yet despite their obvious relevance to the design of information systems, these research areas have had almost no impact on systems design. One issue may be the contextual complexity of human interaction with  Read more...
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Genre/Form: Electronic books
Material Type: Document
Document Type: Book, Computer File
All Authors / Contributors: Raya Fidel
ISBN: 9780262301473 0262301474 9780262017008 0262017008
OCLC Number: 1170380281
Description: 1 online resource
Contents: Basic concepts --
What is human information interaction? --
Theoretical constructs and models in information seeking behavior --
The information need --
The search strategy --
Two generations of research --
In-context --
Theoretical traditions in human information behavior --
Interlude : models and their contribution to design --
Human information behavior and information retrieval : is collaboration possible? --
Cognitive work analysis : dimensions for analysis --
Cognitive work analysis : harnessing complexity --
Enhancing the impact of research in human information interaction.
Responsibility: Raya Fidel.
More information:

Abstract:

Human information interaction (HII) is an emerging area of study that investigates how people interact with information; its subfield human information behavior (HIB) is a flourishing, active discipline. Yet despite their obvious relevance to the design of information systems, these research areas have had almost no impact on systems design. One issue may be the contextual complexity of human interaction with information; another may be the difficulty in translating real-life and unstructured HII complexity into formal, linear structures necessary for systems design. In this book, Raya Fidel proposes a research approach that bridges the study of human information interaction and the design of information systems: cognitive work analysis (CWA). Developed by Jens Rasmussen and his colleagues, CWA embraces complexity and provides a conceptual framework and analytical tools that can harness it to create design requirements. CWA offers an ecological approach to design, analyzing the forces in the environment that shape human interaction with information. Fidel reviews research in HIB, focusing on its contribution to systems design, and then presents the CWA framework. She shows that CWA, with its ecological approach, can be used to overcome design challenges and lead to the development of effective systems. Researchers and designers who use CWA can increase the diversity of their analytical tools, providing them with an alternative approach when they plan research and design projects. The CWA framework enables a collaboration between design and HII that can create information systems tailored to fit human lives.

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