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Identity and the museum visitor experience

Author: John H Falk
Publisher: Walnut Creek, Calif. : Left Coast Press, ©2009.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Understanding the visitor experience provides essential insights into how museums can affect people's lives. Personal drives, group identity, decision-making and meaning-making strategies, memory, and leisure preferences, all enter into the visitor experience, which extends far beyond the walls of the institution both in time and space. Drawing upon a career in studying museum visitors, renowned researcher John Falk  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: John H Falk
ISBN: 9781598741629 1598741624 9781598741636 1598741632
OCLC Number: 317623473
Description: 301 pages : illustrations ; 24 cm
Contents: I: Theory --
Introduction: museums and their visitors --
The museum --
The visitor --
The visit --
Satisfaction --
Memories --
The museum visitor experience model --
II: Practice --
Theory to practice --
Attracting and building audiences --
Making museums work for visitors --
Institutional value and accountability.
Responsibility: John H. Falk.

Abstract:

Identifies five key types of visitors who attend museums and defines the internal processes that drive them there over and over again. This book shows not only how museums can increase their  Read more...

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John Falk's determined focus on the visitor's experience continues to transform our understanding of the relationship between museums and their audiences. "Identity and the Museum Visitor Experience" Read more...

 
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