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Improving management performance in health care institutions : a total systems approach

Author: Addison C Bennett
Publisher: [Chicago, IL] : American Hospital Pub., [1985], ©1978.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Public concern over rising health care costs has prompted health care management to give increased attention to improving organizational and managerial performance in hospitals and other health care institutions. Managers are at the center of a highly complex and dynamic human and informational network. The development of managers who can work effectively under a systems approach is imperative. This book is for any  Read more...
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Details

Document Type: Book
All Authors / Contributors: Addison C Bennett
ISBN: 0939450690 9780939450695
OCLC Number: 12262868
Notes: "Catalog no. 001104"--Title page verso.
Reprint. Originally published: Chicago : American Hospital Association, ©1978.
Description: x, 243 pages : illustrations ; 28 cm
Contents: Part 1. The framework of a total approach ; Focus on performance --
Proper perspective at the top --
Managing change requires a total approach --
Part 2. Effective organization ; Communication and the organizational environment --
Coordination and control --
Goal-setting and organizational effectiveness --
Part 3. Effective management ; The making of an effective manager --
The idea of managing management --
Managerial contributions to achieving hospital objectives --
Evaluating manager performance --
Part 4. Problem solving and employee participation ; The manager as problem solver --
Gaining employee participation.
Responsibility: Addison C. Bennett.

Abstract:

Public concern over rising health care costs has prompted health care management to give increased attention to improving organizational and managerial performance in hospitals and other health care institutions. Managers are at the center of a highly complex and dynamic human and informational network. The development of managers who can work effectively under a systems approach is imperative. This book is for any manager seeking to effectively manage change within a health care organization. Each chapter ends with "Questions the manager should ask" to help facilitate clear understanding and consensus prior to and during implementation of a total systems approach.

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