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Improving product reliability and software quality : strategies, tools, process and implementation

Author: Mark Levin; Ted T Kalal; Jonathan Rodin
Publisher: Hoboken, NJ : John Wiley & Sons, Inc., 2019. ©2019
Series: Wiley series in quality and reliability engineering.
Edition/Format:   eBook : Document : English : Second editionView all editions and formats
Summary:
"This book, which is logically broken into five sections, describes the reliability process in detail and provides useful tools, forms and spreadsheets for implementing the process. The first section discusses why product reliability will be a requirement for survival in the 21st century. Over the past few decades, most manufacturers have mastered the skills needed to produce quality products; however, the same  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Levin, Mark, 1959-
Improving product reliability and software quality.
Hoboken, NJ : John Wiley & Sons, Inc., [2019]
(DLC) 2018061430
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Mark Levin; Ted T Kalal; Jonathan Rodin
ISBN: 9781119179412 1119179416 9781119179436 1119179432 9781119179429 1119179424
OCLC Number: 1081372471
Notes: Revised edition of: Improving product reliability : strategies and implementation / Mark A. Levin and Ted T. Kalal. c2003.
Description: 1 online resource
Contents: Cover; Title Page; Copyright; Contents; About the Authors; List of Figures; List of Tables; Series Editor's Foreword; Series Foreword Second Edition; Series Foreword First Edition; Foreword First Edition; Preface Second Edition; Preface First Edition; Acknowledgments; Glossary; Part I Reliability and Software Quality --
It's a Matter of Survival; Chapter 1 The Need for a New Paradigm for Hardware Reliability and Software Quality; 1.1 Rapidly Shifting Challenges for Hardware Reliability and Software Quality; 1.2 Gaining Competitive Advantage 1.3 Competing in the Next Decade --
Winners Will Compete on Reliability1.4 Concurrent Engineering; 1.5 Reducing the Number of Engineering Change Orders at Product Release; 1.6 Time-to-Market Advantage; 1.7 Accelerating Product Development; 1.8 Identifying and Managing Risks; 1.9 ICM, a Process to Mitigate Risk; 1.10 Software Quality Overview; References; Further Reading; Chapter 2 Barriers to Implementing Hardware Reliability and Software Quality; 2.1 Lack of Understanding; 2.2 Internal Barriers; 2.3 Implementing Change and Change Agents; 2.4 Building Credibility 2.5 Perceived External Barriers2.6 Time to Gain Acceptance; 2.7 External Barrier; 2.8 Barriers to Software Process Improvement; Chapter 3 Understanding Why Products Fail; 3.1 Why Things Fail; 3.2 Parts Have Improved, Everyone Can Build Quality Products; 3.3 Hardware Reliability and Software Quality --
The New Paradigm; 3.4 Reliability vs. Quality Escapes; 3.5 Why Software Quality Improvement Programs Are Unsuccessful; Further Reading; Chapter 4 Alternative Approaches to Implementing Reliability; 4.1 Hiring Consultants for HALT Testing; 4.2 Outsourcing Reliability Testing 4.3 Using Consultants to Develop and Implement a Reliability Program4.4 Hiring Reliability Engineers; Part II Unraveling the Mystery; Chapter 5 The Product Life Cycle; 5.1 Six Phases of the Product Life Cycle; 5.2 Risk Mitigation; 5.2.1 Investigate the Risk; 5.2.2 Communicate the Risk; 5.2.3 Mitigate the Risk; 5.3 The ICM Process for a Small Company; 5.4 Design Guidelines; 5.5 Warranty; Further Reading; Reliability Process; DFM; Chapter 6 Reliability Concepts; 6.1 The Bathtub Curve; 6.2 Mean Time between Failure; 6.2.1 Mean Time between Repair; 6.2.2 Mean Time between Maintenance (MTBM) 6.2.3 Mean Time between Incidents (MTBI)6.2.4 Mean Time to Failure (MTTF); 6.2.5 Mean Time to Repair (MTTR); 6.2.6 Mean Time to Restore System (MTTRS); 6.3 Warranty Costs; 6.4 Availability; 6.4.1 On-site Manufacturer Service Personnel; 6.4.2 Trained Customer Service Personnel; 6.4.3 Manufacturer Training for Customer Service Personnel; 6.4.4 Easy-to-Use Service Manuals; 6.4.5 Rapid Diagnosis Capability; 6.4.6 Repair and Spare Parts Availability; 6.4.7 Rapid Response to Customer Requests for Service; 6.4.8 Failure Data Tracking; 6.5 Reliability Growth; 6.6 Reliability Demonstration Testing
Series Title: Wiley series in quality and reliability engineering.
Other Titles: Improving product reliability
Responsibility: Mark A. Levin, Ted T. Kalal, Jonathan Rodin.

Abstract:

Revised edition of: Improving product reliability: strategies and implementation / Mark A. Levin and Ted T. Kalal. c2003.  Read more...

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