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Genre/Form: | Electronic books |
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Additional Physical Format: | Print version: Levin, Mark, 1959- Improving product reliability and software quality. Hoboken, NJ : John Wiley & Sons, Inc., [2019] (DLC) 2018061430 |
Material Type: | Document, Internet resource |
Document Type: | Internet Resource, Computer File |
All Authors / Contributors: |
Mark Levin; Ted T Kalal; Jonathan Rodin |
ISBN: | 9781119179412 1119179416 9781119179436 1119179432 9781119179429 1119179424 |
OCLC Number: | 1081372471 |
Notes: | Revised edition of: Improving product reliability : strategies and implementation / Mark A. Levin and Ted T. Kalal. c2003. |
Description: | 1 online resource |
Contents: | Cover; Title Page; Copyright; Contents; About the Authors; List of Figures; List of Tables; Series Editor's Foreword; Series Foreword Second Edition; Series Foreword First Edition; Foreword First Edition; Preface Second Edition; Preface First Edition; Acknowledgments; Glossary; Part I Reliability and Software Quality -- It's a Matter of Survival; Chapter 1 The Need for a New Paradigm for Hardware Reliability and Software Quality; 1.1 Rapidly Shifting Challenges for Hardware Reliability and Software Quality; 1.2 Gaining Competitive Advantage 1.3 Competing in the Next Decade -- Winners Will Compete on Reliability1.4 Concurrent Engineering; 1.5 Reducing the Number of Engineering Change Orders at Product Release; 1.6 Time-to-Market Advantage; 1.7 Accelerating Product Development; 1.8 Identifying and Managing Risks; 1.9 ICM, a Process to Mitigate Risk; 1.10 Software Quality Overview; References; Further Reading; Chapter 2 Barriers to Implementing Hardware Reliability and Software Quality; 2.1 Lack of Understanding; 2.2 Internal Barriers; 2.3 Implementing Change and Change Agents; 2.4 Building Credibility 2.5 Perceived External Barriers2.6 Time to Gain Acceptance; 2.7 External Barrier; 2.8 Barriers to Software Process Improvement; Chapter 3 Understanding Why Products Fail; 3.1 Why Things Fail; 3.2 Parts Have Improved, Everyone Can Build Quality Products; 3.3 Hardware Reliability and Software Quality -- The New Paradigm; 3.4 Reliability vs. Quality Escapes; 3.5 Why Software Quality Improvement Programs Are Unsuccessful; Further Reading; Chapter 4 Alternative Approaches to Implementing Reliability; 4.1 Hiring Consultants for HALT Testing; 4.2 Outsourcing Reliability Testing 4.3 Using Consultants to Develop and Implement a Reliability Program4.4 Hiring Reliability Engineers; Part II Unraveling the Mystery; Chapter 5 The Product Life Cycle; 5.1 Six Phases of the Product Life Cycle; 5.2 Risk Mitigation; 5.2.1 Investigate the Risk; 5.2.2 Communicate the Risk; 5.2.3 Mitigate the Risk; 5.3 The ICM Process for a Small Company; 5.4 Design Guidelines; 5.5 Warranty; Further Reading; Reliability Process; DFM; Chapter 6 Reliability Concepts; 6.1 The Bathtub Curve; 6.2 Mean Time between Failure; 6.2.1 Mean Time between Repair; 6.2.2 Mean Time between Maintenance (MTBM) 6.2.3 Mean Time between Incidents (MTBI)6.2.4 Mean Time to Failure (MTTF); 6.2.5 Mean Time to Repair (MTTR); 6.2.6 Mean Time to Restore System (MTTRS); 6.3 Warranty Costs; 6.4 Availability; 6.4.1 On-site Manufacturer Service Personnel; 6.4.2 Trained Customer Service Personnel; 6.4.3 Manufacturer Training for Customer Service Personnel; 6.4.4 Easy-to-Use Service Manuals; 6.4.5 Rapid Diagnosis Capability; 6.4.6 Repair and Spare Parts Availability; 6.4.7 Rapid Response to Customer Requests for Service; 6.4.8 Failure Data Tracking; 6.5 Reliability Growth; 6.6 Reliability Demonstration Testing |
Series Title: | Wiley series in quality and reliability engineering. |
Other Titles: | Improving product reliability |
Responsibility: | Mark A. Levin, Ted T. Kalal, Jonathan Rodin. |
Abstract:
Revised edition of: Improving product reliability: strategies and implementation / Mark A. Levin and Ted T. Kalal. c2003.
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